hi,this is Anita Iyer from chennai(tamilnadu) .last yr (2012) september i bought one instyler straightening machine of rs.1750 via online.. it is not working from that day .. i wanna exchange it.. the machine has one year warranty. so kindly mail me what steps i want to follow to get a new one by exchanging this old .i dont want to waste my money. even i...

• chennai tamilnadu
• Anita Iyer

I was told the product was 14.99 OH that's just your first payment. It works out to be 193.14 for two...I could have bought one for 100 in Canada thought I was getting a deal! NOT!!!!! Thought the payments were done and now i see recurring charges on my credit card. This is a scam don't waste your money on this product ordering on line its...

• Credit card

HI MY NAME IS CHHAVI PATHAK. I HAVE PURCHASED A HAIR INSTYLER.ON 18 MAY I RECEIVED MY HAIR INSTYLER. WHEN I HAVE OPENED IT THE SEAL WAS BROKEN AND THE INSTYLER WAS NOT WORKING AND THE CD WAS ALSO BROKEN.AT THE SAME TIME I CALLED UP THE CENTER BUT THEY DIDN'T ANSWER ANY OF MY CALLS.TILL TODAY I'M TRYING THEIR NUMBERS BUT NO 1 PICK UPS THE...

I ordered the instyler offline and the immediately tried to cancel when the REAL total for the purchase came up. I called everyday, all day, even sent email, all came back with the same answer "we cant find your order in the system, call back in 24 to 48 hours" then shipped it anyway and said I would have to pay the shipping($19.99). Funny that my order "was not in the system" but they sure...

I ordered the Instyler along with warranty. It worked great and I loved the product. That was until the brush part broke one week after use. I called Instyler customer service to see what we could do to fix the issue. The phone was busy half the day. Finally, when I did get someone. I got the rude and snarky Claudia agent # 3125. She was so rude and unwilling to help that I...

• Customer service
• Good
• I Decided

2 I have been burned by the Instyler multiple times on the neck! But this time it dropped from hands and fell onto my lap!!OUCH!!! 3rd degree burns! Picture attached....Be careful!!! I loved the results of the product....but it is not worth it!! I have written tot he company and gotten a response that was very patronizing, which I did not appreciate. They will do nothing except claim it...

• Time
• Burn
• Tool

Their customer service department is horrible. When you want to return something they do not work with you at all. They will not budge one bit. They feel the need to tell you that they cannot do anything for you. So do not believe that their return policy is valid. When you want to purchase their product you better be 100% sure that it is what you want. They will not work with you one bit. I have...

• Customer service

Unfortunately, my underage daughter purchased the INSTYLER on line for Buy one size get the other size free. I did not give permission for this purchase. As soon as I noticed what she did, (fifteen minutes after she did it) I called the customer service number to try and cancel the order. They were closed and had no 24hr. customer service number. I called again at (10:00 am EST) and spoke...

• Customer service
• Customer
• The Order

i had gotten my daughter a instyler and we used it a couple of times and then the barrell quit turning i ckecked there site and no answers its over 30 day so no luck w them i saw ur site and thought i may hane sum luck here w my promblem i dont know what else 2 do 4 this promblem i had heard it was a great product but 2 my amazement it sucks.i...

• Summation

DON'T DO BUSINESS WITH THIS COMPANY. I PURCHASED A INSTYLER, AND DID NOT SUBSCRIBE TO THEIR MEMBERSHIP PROGRAM, YET I HAVE JUST NOTICED THAT FOR THE LAST 3 MONTHS THEY HAVE BILLED MY CREDIT CARD 43.49 WITHOUT MY PERMISSIONEVER WATCH THOSE SLICK COMMERCIALS ON TV, I HAVE. BUT THIS TIME IT WAS AN INTERNET SEARCH THAT LEAD ME TO THIS PIECE OF ***.WHEN I PURCHASED IT ONLINE I UNCHECKED THE BOX TO...

• Credit history
• Fair Credit Reporting Act
• Chess piece