I saw a TV informercial about Insta Bulb, and decided to order 4 for my closets. I used my debit card, and 24.97 was deducted from my account on January 29th. I placed the order January the 5th. Today is April 12th. 2013, and I have yet to receive any bulbs. I have called the number listed on my bank statement, which is 855-668-1654 NJ, and I have...

• The Order
• Bank statement
• Bookkeeping

My wife and I ordered the instabulbs after viewing their television commercial. The ad stated that we would receive free shipping. Once you get on the phone with them they offer you a second set for an additional $6.99. We said why not seems like a good buy until they added and additional $16.99 for shipping!! Now something we were under the impression that would cost $19.99 is now costing $35!!!...

• United States Postal Service
• FedEx
• Express mail

I wish I read those comments before. I experienced the same embarasing sitution when ordering those bulbs on the web! They charged me $68 or so for 3 sets of 2 pieces,even though i didn't click on that quantity. They don't have a review page. When i recognized the overbilled amount i went back but it was too late..Customer service people are Indian.When i called in to...

• Customer service
• World Wide Web
• Service

I was going to order instabulb and thank goodness the phone message was so utterly annoying because it saved me the hassle of placing an order. And since I saw this site it also saved me the hassle of finding out that the instabulb is a complete waste of time as a light source. Good riddens Instabulb. If I had wasted my time ordering this product I would have been even more...

• Light
• Good and evil
• Human

The Instabulb website (www.instabulb.com) advertises that you can buy two bulbs for $10.99 (plus $6.99 Shipping and handling) and an upgrade of two more bulbs for just $6.99 (See the picture attached)... I'm no math genius, but That should be around $25 bucks. I got billed nearly $60 for this order and I WILL be contacting the company to get some answers. I will also be filing...

• Consumer protection
• Consumer
• Shipping

went to instabulb.com to order advertised on TV 2 bulbs for 10.99 I clicked on the button showing this price. I then ordered 2 additional for 6.99. There was nothing saying there was a standard set and a deluxe set. TV ad only advertises the 10.99. After I put in my credit card info the next screen flashes up with order # and the completed order says...

• Marketing
• Advertising
• Infomercial

I ordered the basic InstaBulb a month ago. When ordering, it never gave me a chance to review my order it just charged my credit card for $60 and automatically added on items I DID NOT order. I called to cancel, but the number they give you is not the customer service number and the number you call "does not have a customer service number." What kind of company doesn't have a...

• Customer service

I saw this product advertised on tv and thought what a great product for a great deal! This product was a gift for my father that lives outside the country. I went online and paid for this product. The ad said i would receive the product within 3 weeks. This most definitely did not happen. I ended leaving the country without the product. I left for 1 month 2days. I was told that i received a...

• great deal
• great product

Ordered Instabulb on line and thought simple enough. Tried to check on status using all methods: phone #, last 4 credit card, etc. Nothing in system. Waited 10 days, called, they said check with bank. They had charged my account two days prior and Instabulb said to send account sheet showing I was charged like I am the LAIR. They sure knew enough to charge...

• Credit card
• account sheet

Ordered from Commercial as I think all of us did. They are totally UNCLEAR as to TWO different InstaBulbs. What I received was THREE regular bulbs (I wouldn't know the difference between that and a so-called DELUXE). Ended up with an almost $60 charge on my card - what?? After several phone calls, and not understanding their explanation, and spending too much time, I said...

• phone calls
• so-called small shipping
• regular bulbs