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Hudsons Furniture is a furniture store which offers only reputable and well-known furniture brands, such as only Lane, Broyhill, Bernhardt, Sealy, Tommy Bahama or Simmons. The company guarantees th...he quality of its goods and provides a free 2 year protection plan for every item it sells. This plan covers not only accidental damage but also all manufacturer issues. The other benefits that Hudsons Furniture's buyers can enjoy are 30 days hassle free exchange policy and free delivery. The store also guarantees the lowest prices in the market, so its clients get refund in the case if in 30 days after making a purchase they find the same furniture cheaper than it is in Hudsons Furniture. The company declares that customer's needs are the first value. Show more
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We purchased a Wyatt Wall Saver Recliner on 08/16/2013.....We specifically advised Craig Wilson not to give us the one off of the floor! They delivered the same dirty, dingy, broken chair off of the floor. I was pissed off that a company that spends so much money on advertising would stoop to such lows. They reluctantly replaced the chair which seems like forever and sent a new recliner with the...
Bought 2 recliners Feb 2011. Had the 5 year warranty which according to sales person( Mr. Spoolstra North Clearwater, Fl store) would cover....everything.... The 'fabric', whatever it is (looks like fake leather) is peeling off. Its look like ***. I contacted Hudsons and was told that "that is not covered..." Of course it is not! What really is covered I wonder. I read a lot of complaints about...
On Nov. 29, 2013, we went to the Ocala, FL Hudson’s and purchased a sectional & recliner. We dealt with Lorna Deininger, who told us that our furniture would be delivered on Dec. 28th due to waiting on delivery of the recliner which was a special order. Lorna also stated that she’d be in touch with us several times during the waiting period to provide status on the order. On Dec. 10, Lorna...
I even purchased an extended warranty-but told it was a Hudson Furniture issue....I called to report loveseat broken 11-12-20132 (due to holiday) A repair man was not sent out until 11-21-2013. He agreed loveseat broken, needed to have a new motor ordered, he stated he would order it that day and it would be a few days for motor to come in. I advised my husband was to have knee surgery soon...
We bought a sofa set in 2010, the sales lady CJ Dunn made us buy a protection plan with the sofa. The protection plan claims to cover everything from rips, moving damages, cracks etc... After 12 months the leather of the sofa started to peel of like paint. We called the customer service and were told that our protection plan does not cover the damage. We went to the branch in Brandon from where...
WE PURCHASE TWO LEATHER RECLINERS FROM YOUR SARASOTA STORE (INVOICE #2389649), HAD A SERVICE REP (STEVE) TRY TO FIX THE CUSHIONING IN THE REAR OF THE SEATS, BACK CUSHION ALSO AND ABILITY TO BRING THE FOOT EXTENSION BACK TO NORMAL WITHOUT HAVING TO KICK THE LOWER PORTION OF THE EXTENTION SEVERAL TIMES (AND SWIFT KICK IS THE WORD FROM THE REAR HEAL). SERVICE REP CAME 3OCT13- - NO SATISFACTION. THIS...
I purchased dining room table and chairs and also a Paula Deen coffee table which I owned for seven months. My wife and I used it a total of two times and I noticed on dining room table oil like smudge marks which i cannot get out, The one time we used it we put out a warm bowl on top of a table cloth and a place mat and noticed a ring on table. And on our coffee table there is like a cloudy...
We purchased a $2000.00 leather couch from the Ocoee store. About a year and a half after purchase we saw that it was flaking and peeling. Fast forward two years, numerous phone calls, and visits to the store in order to give them a chance to rectify the situation, and still nothing has been done. Hudson's customer service has been awful since they day they got our money. Like another...
We ordered a floor model (clearance item) dining table on sale. We were called the next day and told we could have a *new* table rather than the one from the floor if we wanted, at the same price. Of course we accepted. We were not told the new one would need to be shipped from overseas. After 3 and 1/2 months, we are still being told "it will be delivered soon" but no one (even the manager)...
Bought couch from Hudson's 2 years ago from their Brandon Fl store.We purchased the protection plan. We recently noticed small tears in the sides of the cushions. Hudson sent man out to look. The store called us and said they would not cover the claim. They said it was normal wear and tear. Its just my wife and myself who live here. We have no children or pets who live with us. Customer service...
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