I used my credit card on Saturday. HSBC GM Card called me at 7:30AM on Sunday morning and woke me-up to verify transactions from Saturday and quoted the transactions as being from Sunday morning so I of course could not validate them. They could not give me sufficient information to validate that it was my account (i.e. a recent legitimate transaction)so I had to call back in...

• Credit card
• Fraud
• E-mail address

I took out a investment bond with HSBC International in 2011, through a UK advisor based in London. Being based in the south of France I was happy to complete the investment over the phone.I have now been told that, as I live in France they will not continue to give me advice unless I go to the UK or Jersey. Totally unacceptable and not what I agreed to. Just...

• Investment
• United Kingdom
• Finance

I'm sick of dealing with HSBC mortgage customer service. I would make my monthly payment and they would take the money and put it in unapplied funds and it took months in extra money to try to get it released. Now I am 2 months behind on my mortgage because of this and they are running my credit besides being late. You cant understand what they're talking about...

• extra money
• monthly payment
• HSBC mortgage customer

My mortgage was bought out by HSBC from Champion mortgage. I will not pay their bloated service payments. I never signed a contract with these *** and will not bend for the payments they keep changing month to month. I am waiting for the next time they foreclose, yes they did once before when they first bought the mortgage. If they can't be fair then when and or if...

• bloated service payments
• robo signing
• Vermont court

In 2005 I paid off my auto loan with HSBC. Recently I needed to get a duplicate title. NEVER received one then but not a big deal. Now I needed to add a name to title and was informed by DMV a lien WAS STILL listed this is 2012! After a complete run around of numerous numbers that were not in service or to other companies... Finally speak to human at HSBC, of course was...

• big deal
• vin number
• complete run

Well to all have e mailed me thank you ....I am passing this off to all of you who have dealed with Beneficial/ habs.... I have Prime Legal who the attorney who is working for me and aginist Benefical do get a modification on my loan I have informed him of their games they are playing...I had a long conversation with him about trying to shut this company down he said that the...

• long conversation
• Prime Legal
• Beneficial habs

I have purchased items from Guitar Center on June 3rd 2012 using their credit card. The credit card was initially provided by HSBC and later switched to Capital One. The charge was appropriately transferred to my card and I've already made a few payments since then. When I tried to purchase another item, this time from Guitar Center online, the...

• Guitar Center
• low available balance
• Guitar Center store

We are (7) year old victims of assault with HSBC . They have changed our account number on their website; accepted cashier payments marked for P/interest and spent our payments as they pleased; collected cashier checks and refused to post within the year of receipt; charged additional insurance after being e-mailed,faxed, and mailed "Evidence of...

• insurance claim
• ACCOUNT NUMBER
• insurance claim check

After five different phone calls to 800 numbers I finally gave up. Had to pay my own property insurance as HSBC did not pay from my escrow account. Customer service is the worst. Each number called gave me a different number and it was obvious that the customer service was contracted out to a 3rd party company as most had trouble understanding English. The web site for...

• different phone calls
• 800 numbers
• clear cut contacts

I have spent 10 months and been throw 3 sets of of advisors trying to get a loan modifaction. This adviser game HSBC plays is very interesting shell game. Just about the time you fell your making progress with your adviser they disappear and instantly you have a new one.If I had know what i knew now I would have never tried gone with HSBC which I really had...

• hear HSBC
• loan modifaction
• making progress