I too had a loan with HSBC Auto that was sold to Santander.I received a letter stating my account was being sold, but I don't remember it saying to who or when.
I never received any statements or letter from Santander until after they reposessed my truck. I was away on vacation and came home to my vehicle missing out of my carport that was in a fenced gated yard. Laying in my carport was part of my mirror that the repo company had torn off!. When I paid to get my vehicle back they had drilled a hole in my steering column to free the steering wheel and denied all the damage".
I took the repo company to court and the judge ruled in their favor even though they were late to court and lying up one side and down the other'. I spent over $1500!.00 on repairs to my vehicle because of the damage/. I couldn't even drive it until the damage was repaired?. During this time my husband had been in an accident at work and I was having medical issues!.
Santander could care less,.Here it is 3 years later and I still don't have the title to my vehicle....Santander Sucks and unfortunately my husband's truck is financed through them too. 30b1afc