I went in to file my taxes Jan 24 2013 after spending two long hours with a woman that had no idea how to use a computer told me the cost for me to get my taxes done was going to be $294 I told her I am not paying that for my taxed to be done.so she took it down to 225 and I said fine I just wanted to get out of there I didnt have a check on me to pay for them to get done so I had to have it taken off of my return which was another $35.
Then my mom filed hers online at H&Rblock at home and it only cost her $22. I called in and told them to cancel my file and they that they cant and they wont. So i asked them why it cost me so much and they had it was because I had a professional do them and the 225 dollars was going to her!!! So the supervisor said let me look up your file so she put me on hold and i was on hold for about 10 mins another lady picks up the phone I tell her whats going on and she says oh well she went to LUNCH!
WTF So another guy got on the phone told him was going on and told him that I wasnt going to pay that much. He had the to say would you go to work one day and tell your not you pay you?
That is why it cost so much because that is going to her pay check..Really H&R block I will never ever file at an H&R block office again when I can do it at home for $20.. 3132a83