Sent loan payoff on May 1, Online statement shows loan paid on May 6.On May 13, inquired about lien release, told automatically sent within 4 to 5 days!.
Call back on May16th, send to wrong address, funny payment invoice sent to correct address for 3 years|. Ask for overnight delivery, told mail already gone/. Guess they never heard of FedEx or UPS/. Called on May 19/.
Told would sent overnight delivery, still waiting;. Sold bike on Ebay, buyer wanted immediately, declined because could not remove lien?. Next high bidder $500 less'.
Any advise or who I can complain to?