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Home Instead

 
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Home Instead Senior Care family network of locally owned franchise provides senior home care services such as assistance with trips to the doctor, reminders to take the right medication at the right ... Show more
 

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Home Instead
Main address: 13323 California St. 68154 Omaha NE
http://www.homeinstead.com/ 888-484-5759, 402-498-5757, http://www.homeinstead.com/contact-us/Pages/Contact-Us.aspx

Home Instead Reviews and Complaints

Total Complaints 9
Claimed losses $53
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#383857
Eugene, Oregon

Both clients I hired on to provide care to at Good Neighbor Care, Eugene, Or, died withing 2 weeks of my absence, due to mostly me not being there to monitor and provide their assist. When I formed a complaint to the Ombudsman, their group home lied, grouped together, saying I was not correct in claiming a lack of quality care existed. I was subsequently fired with a high...

#381728

I trained for a week at the Salesbury location in North Carolina and I was dismissed on the final day of training due to my child getting ill. I was told I could not make that day up. I traveled 1 hour there and 1 hour back.It took a lot of gas money to do this when there was a Concord location 10 minutes away from me. being let go was hard on me to accept because it was...

#353378
Murrysville, Pennsylvania

Very unprofessional..the franchise owner was cruel and threatened me..I will never work for them again..scary ...I feel so sorry for the elderly..who can you trust??? I have been on the phone all day trying to get someone to be responsible for the companies actions..no one has returns my calls..FORGET HOME INSTEAD ...THEY SUCK....JEANNETTE PENNSYLVANIA..HE IS AN...

#338905
Seattle, Washington

They have a continued pattern of cover up and neglect among there caregivers. People are left in wet and soiled diapers, stealing property, given meds directly in mouth, (not permited) unless a reg. nurse or dr. almost always neglect - sleeping and not feeding client. You can't work for them and let them know what you see as a caregiver ( other...

#296506
Las Cruces, New Mexico

As a senior care service this particular franchised agency is one of the shoddiest. The owners are rude and tend not to be helpful, and they have a huge employee turnover in their own office! They take advantage of caregivers, paying them very low wages and making extreme, excessive demands of them. At least one of their office staff was discovered to have a...

#273897
Norwalk, Connecticut

Unprofessional, not nice, bitchy and condescending! That sums up the owner to this place. I stop in to ask a few questions about there service and she speaks to people with a snotty, I don't have time for you attitude! I would never use this company for anything! If this how she actshas your business I could only imagine how bad she would be after! She was snotty with a smile...

#244300
Rancho Cordova, California

Underpaid, undertrained and overworked..... but my biggest problem was when my husband was rushed to hospital due to having a heart attack..... I had to fight on the phone for 5 hours before they sent someone to relieve me...... he was in surgery when I finally got there..... I was his medical power of attourney..... I soon found out his surgery had been postponed because he wanted yo...

#229449
Orlando, Florida

Home Instead in Orlando FL dismissed 2 disabled srs, one was 94yrs old, the other was 61 with MS, both on oxygen, one with walker, other in wheelchair due to lies told by nurse called by former health care agency nurse and other lies told by owner of franchise of HomeInstead. Srs 1st would not let srs make appeal, now they are stranded and have not means of getting around, sad situation, both on...

#105072

HOME INSTEAD IS THE MOST UNPROFESSIONAL SERVICE. WE USED THEM TO ASSIST WITH MY FATHER, MINIMIAL CARE NEEDED, LIGHT HOUSE CLEANING, COOKING, GROCERY SHOPPING. ONE OF THEIR EMPLOYEES STOLE $100 AND ITEMS FROM THE HOUSE, THEN WAS FIRED BY HOME INSTEAD FOR ANOTHER INCIDENT. NEVER ANY COMPENSATION FOR THAT. FINALLY GOT A RELIABLE PERSON AND WHEN THAT PERSON DECIDED TO...

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