Home Depot - Never Received item due to incompetence
- by Anonymous Mar 04
- Review #: 389893
| Company | Home Depot |
| Product / Service | Dishwasher |
| Category | Supermarkets and Malls |
| Views | 68 |
$486
I ordered this item on a “Web Special” for $404.10 (10% off and free shipping).This is how the order originally showed up as this on my order confirmation receipt:Subtotal: $449.00 Promotional Discount: $-44.90 Shipping: $55.00 Estimated Sales Tax: $0.00 Order Total: $459.10 Later, I received the shipping confirmation (4 days later) the total had jumped a little more:Subtotal: $449.00 Promotional Discount: $-44.90 Shipping: $55.00 Estimated Sales Tax: $27.55 Order Total: $486.65 I called Customer service and told them I needed this item by the end of the week.
They told me that was not going to happen. I said to cancel the order. I was told that it would not be a problem, because it actually had not left the warehouse yet. (Lie 3).
It was already in route. The next day I got a call from UPS that UPS Frieght wanted to set up a time that they could drop it off in my front yard. I told them I canceled the item and I refuse shipment. Send it back.
Needless to say, my credit card was charged the $486.65 and the dishwasher is floating around the country somewhere. Who knows if I will ever get my money back without a lawsuit. Anyway, I ordered it from Amazon, had it in 3 days shipped regular UPS in perfect condition. Guess what the total price was?
$486.65!. What a great deal the Home Depot has/. (Also every time you talk to customer service, do not expect to speak to an American". You will be calling India;.)Also, while I am at it, never order anything on-line to pick up at one of their stores;.
They will pull all of the damaged *** they can’t get rid of for you!. (You know, the stuff you would never take if you pulled it yourself),.
I have one word for you..LOWES………… 386fa33
LadyScot
Mar 08 from Naples, Florida
Mar 04
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