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Holland America Cruise Line - Ripped Off on cancellation

Monetary Loss
$958
 

My husband made a reservation for an Alaska cruise to be taken in May (this is January).He was told by Holland that he had until March 3rd to cancel for a 100% refund after paying for 1/2.

He also purchased travel insurance. He cancelled the reservation Jan. 24th only to be told it was subject to a $250 cancellation fee as their website states. (you don't see the fine print and nobody will tell you about this).

Nevertheless, the agent told him it was 100% percent refundable before March 3rd!They practice deceptive trade and we are going to try suing to get back our money. 2f7aa65

 
 
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LadyScot LadyScot
Jan 24  from Naples, Florida
The fine print is YOUR responsibility to read. If someone has to hold your hand then you are too young to be doing adult business. Travel insurance will get your money back if your cancellation falls into their guidelines. And your 'fine print'? Not fine at all. It is pretty clear that with one of the two plans they offer you will get back 90% or 80% of your paid fees. Not in small font either, so you failed to read.

It took me less than 30 seconds to find the cancellation policy on their website, by the way.
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