On May 6, 2013 at 2:30 I waited in line for 20 minutes to check out while employee (Patricia) was on the phone at a closed register.When she hung up, I commented to her that there was only one line open. She rudely quipped that another register was open.I told her I had been at that register and that it had a closed sign on it. There were 8 people in front of me. She just walked away.I will not...

• The Register
• Rudeness
• Open set

I checked with one of their staff to make sure the item I wanted was 50% off. Then I got in line. I was behind just one other customer, but the line was inordinately slow. So I switched lines. I was about three customers back and it still moved faster than the one I left. The cashier was in training and her co-worker contradicted me about the 50% off. I told her about the sign...

• Employment
• Sign
• Customer

I a not happy with hoppy Loddy and I will never step back into one of your stores after today. Wed I called to see if my shadow box was ready and the person that answered the phone was very tacky she would not even to check she said did you get a call from us about it I said no I just wanted to see if it was ready early and she said if we did not give you a call then it not ready and hung up. And...

• Customer service
• Cliff Richard
• 1990s music groups

Complaint about Hobby Lobby mgr Christina again. At 5:45 today i Iattempted to go in Hobby Lobby again after the unpleasant  visit I had in the store over a month ago in which case  I had a complaint and reported it to the home office and no one responded or acted concern because I didn't receive a email or a phone call. Today I was in line and...

• Devil
• Home Office
• American films

Went into Dekalb hobby lobby store. Asked where the photo albums were. One employee just stood there and mumbled, not wanting to help us. She just might have said 'get out'. She was very very rude. Another employee was working the register and overheard us. He spoke up then and gave us directions to the correct area of the store. Have had other instances of rude employees in this...

• The Register
• Human
• Employment

I have shopped at hobby lobby's all over the country and I have never seen a company with such bad managment skills. They are rude to customers as well as employees,this should not be tolerated. I own 3 businesses and could not imagine any of my employees or managers acting this way.I personally will never and i mean never enter the door to another...

• Management
• Leadership
• Business

Bought a wreath for $30.00 , didn't match my scheme. Return to store 2 days later with receipt in hand. Was told that because I paid with check I could not only have money back But Could Not EvenCredit Towards A New Purchase Costing EVEN MORE THAN ORIGINAL PURCHASE! BECAUSE PAID WITH CHECK!!!!! I ask what would they do if I hadn't had receipt. Was...

• The Associate
• Currency
• Returning

I m a high school senior with rope lights hanging, spelling out "Prom?" Come to find out two nights before it happened that neither of the rope lights I bought from hobby lobby worked. So I used Christmas lights instead, and promptly went to return the rope lights the day after I asked her. now, I was in the wrong because I didn't have the receipt, thinking she would...

• Question
• Answer
• High school

My little sister and I decided to go shopping at Hobby Lobby for a project we were doing. Hobby Lobby seemed to be a good option for us since they have a wide variety of stuff. The whole time we were being monitored, watched, and followed around. I understand that my generation isn't the best, but i've worked in retail and grocery for 3 years, i always know that customer service always comes...

• Customer service
• Service
• Customer

I wish Hobby Lobby would put self-service check outs at their stores. ............. It is generally like a ghost town in hobby lobby anyway.... There is not employee-help when you need it. .....Extra cashiers are really not necessary. ...Hobby Lobby can save money by elimiating unneeded "help." ....Just one/two employees is usually all that is needed to work out...

• Need
• Want
• Retailing