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I rent cars very frequently and my one time experience with Hertz is appalling. I get a car which is the right segment based on exterior and very basic in interior. Also I returned the car 52 minutes late. I had called and updated about the traffic jam I was stuck in. I was charged an entire extra day. the worst part if that was the case i should have been...
On April 25, 2013, I rented a car from Hertz Miami International Airport location, for one day. Upon my return of the car, of course, Hertz was very eager to charge me over $9/gal. for gas. But the larger issue, and I believe this is a problem with others on this website, is the thievery taking place by employees. I drive with an expensive orthopedic...
Tive um problema que eu considero muito sério com meu aluguel na Alemanha. As fotos anexas mostram as fotos de quando peguei o carro e quando o devolvi. Posso enviar o contrato também. ME senti [editado pelo Reclame Aqui] e não lezado, pois me cobraram 150 euros de um combustível que devolvi a mais. Gostaria de ajuda quanto a esta reclamação internacional, pois não achei os devidos canais....
I returned a car today at Hertz in Miami International Airport. As a gold member I am used to their level of service thats why I rent from them. I pulled up to the return place and started to clean out the car with some garbage. Picked up the gps and put it in my bag. I proceeded to the trunk to get my suitcase. A Hertz employee got into the car...
I rented a Toyota Yaris from Hertz Charlottesville VA for a day to be returned at 5pm the next day. Halfway through the day the car refused to start and left me stranded in Faifax Virginia. I called customer service and they sent out AAA. AAA took a good 45 minutes to get there. This guy showed up with a jump cable and said that a battery problem had been reported to him and that he...
Took a trip to Orlando. Hertz charged me for gas when I returned the car with a full tank. I have a receipt showing the tank was full. When I called the 800 number they said that the attendant always marks "full" on the receipt!?! They said an "audit" showed the car was 11 gallons low. (Never got a good explanation of what an "audit" is.)...
RECENTLY TRAVELED TO AMSTERDAM AND RESERVED A HERTZ CAR THROUGH EXPEDIA - GAVE THE GIRL MY CONTRACT AND SHE SAID I HAVE A VOLVO FOR YOU - WHEN I RETURNED THE CAR IN BRUSSELS I WAS CHARGED AN ADDITIONAL 200E - THEY GAVE ME AN UPGRADE I DID NOT ASK FOR - ON COMPLAINT HERTZ SAID THEY HAD A LEGAL DOCUMENT FROM ME AND MY EXPEDIA DEAL HAD NO MERIT - WATCH OUT FOR BAIT AND SWITCH HERTZ - I...
Hired a Mazda 2 which was jerking uncontrollably while driving on the Highway. Jerking action meant the car slowed down and then jerked in to acceleration As a driver I felt unsafe and could result in an accident, damaging property and life of myself and others. I pulled up on the shoulder and called Customer Service at 1:50pm PST. I mentioned the problem and the solution provided...
i was involved in a minor accident and the hertz rental car was slightly damaged. i was given a case id after a lot of calls to the hertz people and when i want to clear the damage bill with the claims adjuster and want to speak with her she was not picking up her phone ,i was trying to reach her for 3 days and left several voice mails but no response, but when i...
I recently went on a trip to Colorado (April 20-22), to attend a wedding of a college friend. My boyfriend and I flew into Denver, where we had made reservations for a car. We picked up the car, and used it to drive one and a half hours into Colorado Springs, where our hotel and the wedding was. Those are the only two occasions we used the rental car during the stay, and the final...
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