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Hearthware Home Products - PIC NuWave

  • by   Jan 07
  • Review #: 373204
CompanyHearthware Home Products
Product / ServicePic Hearthware
Category Products
Views93
Monetary Loss
$290
 

I ordered (2) complete sets of the cookware totaling over $280.They promised it would arrive before Christmas (just to make the sale) or I wasn't going to make the purchase?.

It never arrived/. I told them I'm cancelling my order, they tell me they don't know if they can;. They still haven't returned my money nor have I received the product". They took the total amount out of my account the 1st business day after I made the purchase!.

It doesn't do any good to call the "CUSTOMER SERVICE #" because no one will answer;.

I've called this ph# several times, but I could stay on there for 10 mins?., and no one ever answers ..I wish I knew what to do about this. 2f69a1f

 
 
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Hearthware Jeremy Hearthware Jeremy
Jan 08  from Libertyville, Illinois
Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. I’m terribly sorry to hear that you have yet to receive your cookware. The best way to reach our customer service department is by emailing picsupport@hearthware.com. One of our helpful customer service agents will gladly update you on the status of your cookware and answer any and all questions you may have. Please include your order information in your email so our agents are able to locate your order in our database.
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