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Hearthware Home Products is an American manufacturing company that focuses on products for healthy living, including kitchen appliances, sporting goods and safety gear. The company was founded by a K...orean, Jay S. Moon in 1997 and is currently based in Libertyville, Illinois. Hearthware Home Products produces and markets ovens, precision induction cooktops, dual deck carve boards for surfing, snowboarding, and skating applications, coffee roasters and grinders, thermal collections and a number of accessories, including extender ring kits, baking kits, party mixers, pizza kits, and twister blenders. Among the most popular items by Hearthware Home Products are Nuwave Pro Infrared Oven, NuWave Precision Induction Cooktop, the NuWave Mini, NuWave Flavor-Lockers, i-Roast and the NuWave L'ovenware Baking Kit. Show more
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After I placed the order for the oven, I thought about it and changed my mind. When I called the next day, I was told that it is too late to cancel and I have 90 days to return it. I received the oven and had not even opened it still wanting to return it, but now I am being told that they only refund the price of the product and not the shipping (not even return shipping). That is over $100! It's...
I stupidly called this company to purchase a "PIC 2 for 1" (Precision Cooktop) & got talked into all sorts of "free" extras, but when I was then told that the FIRST payment would be $189 - NOT $39, I started to say, "Nevermind - Cancel this order" but the woman HUNG UP ON ME!!! So, I called back & miraculously got the same woman who then claimed that as I HAD HUNG UP (not true - she did)...
I ordered off of a tv commerical the 2 for 1 precision induction cooktops. I did it because the tv infomercial stated the cookware was free. When I ordered the cook top, i paid for 2 separate shipping and handling, and I added a grill, and paid for additional shipping and handling. Came up to just about $199. I get the items, about 2 weeks later in ONE box! Why pay separate shipping. Then...
Purchased induction cooker on live and by accident I did not give an extra 29.95 for shipping of free pots offered. I thought the 60.00 I had already included included the FREE offer as advertised on TV and on line. When my order came in there were no pots included. I called and was told since I did not except on orginal offer I would have to pay 69.95 for shipping of FREE pots. I offered to pay...
On 7/6/13 Ialong with my mother, Myra Mizzell ordered the special buy one get one free of the Nuwave PIC2 cooktop. Order # 5128239. My mother's unit worked but my unit s/n: Q1301-014-642A did not heat . All the lights came on with no error codes. I called the company but have not received a response. I tried to contact them my e-mail but could not get through on several web sites. What other...
Ordered on 7/28/13 with the thoughts that I was getting same day shipping. It's now 8/7/13 and I still do not have my two nuwave pic2's. they have already charged my card a little over 90 dollars too. Too be exact 92.23 was charged to my visa and a second and third payment if 33.33 is scheduled to be taken out on 8/28/13 and also on 9/28/13. I should have checked out their reviews first. They...
I TOO FELL FOR THE HYPE. I STARTED AN ORDER FOR THE PRODUCT. THE TELEPHONE ORDER TAKER KEPT TRYING TO INCREASE THE ORDER NO MATTER WHAT I ACCEPTED SOM BUT HE KEPT ON TIL I GOT HEADACHE AND BECAME TIRED OF HIM. I TOLD NO THE AN ORDER MORE THAN ONCE HE KEPT ON I TOLD HIM I DON'T WANT ANY OF IT. I DON'T WANT ANY OF THE ORDER. THEY SENT IT ANYWAY. NOW THEY WANT TO CHARGE ME $1O7.00 AND SHIPPING...
I purchase 2 placement dome,I love the oven,but it could be built a lot better.i talk to customer service with the first dome,an was told I may have put it in to cool of water because I wash in after every use.ok the second dome customer service ask if I wash after every use I said no,customer service say I do not clean it after every use that why it crack..What the ***!! I will be looking to...
The unit worked for a few days now all I get is E1 and thats using the pan provided by Nuwave. I threw away the box and not sure Walmart will take it back I have the receipt. Not sure this is a great product I have a unit I bought from another company and have had it for a while no problems with it. This sucks I don't want to write a hundred words to put in this compliant. My compliant remains...
When speaking with a representative, you may wish to have the conversation confirmed in detail by email BEFORE purchasing. The shipping costs for all the (free) bonus items end up costing ALMOST as much as the items. My order that should have cost three easy payments of $33.33 plus shipping and processing ended up being a total cost of $207.48 (may be off on the cents). I believe the additional...
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