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Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tool...s, generators, air tools, hand tools and other specialty and multifunction tools. Harbor Freight carries products for automotive, avionics and household needs, including such renowned brands as Chicago Electric, Central Machinery, Central Hydraulics, Central Pneumatic, Drill Master and US General etc. Harbor Freight tools are available via the company's online resource, more than 300 retail locations and mail order catalog. Orders placed online take 48 hours to arrive. All products are brand name, brand new and factory sealed. The company provides all parts with a 30 day money back or product exchange guarantee. Show more
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My husband bought two Pittsburgh clamps, Item #68977 from our local Harbor Freight store. The clamps are made of plastic and have a tag on them saying, "Lifetime Warranty". The clamps are worthless. They are not strong enough to hold two pieces of wood together on a chair. After a few moments, the clamps fall to the floor. He did not have the receipt, but tried returning them to the store...
I bought a product from this store 4 months ago. The product was not good. I wanted to return the product but I couldnt as I had lost the receipt. Last week I found the receipt and I took the defective product back to the store.I explained to the cashier and the manager about the problem I had with the product and the missing receipt. They were very curteoues, polite and gladly gave me store...
Harbor Freight has an extended warranty which mean you have to go thru *** if they make a mistake. I purchased two items on the same receipt and two extended warranties. The clerk only, it appears, entered one on their system. The other item died, and after a week of being on the phone every day, still they can't figure out I have a warranty. I have sent them a copy of the receipt clearly showing...
I have purchased several tools from Harbor Freight store in Pleasant Hill California. EVERY time I buy something they try to sell you an extended service plan. At least on 3 separate occasions I was told I don't need to keep the receipt because all my info is in their computer. I tried returning a broken trim router which I have owned for about a year and bought as a back up for my CNC machine. I...
Harbor Freight advertises that it will ship most orders within 24 hours by Fedex for $6.99 but what they don't tell you is that Fedex picks the orders up from Harbor Freight and then sends it to the post office where it is delivered by regular postal mail in about 10 days. When you place your order you receive an email that tells you that your order has been received and you will get an email...
I placed an order with Harbor Freight, long time customer, 6 days from ordering, it shipped. According to FedEx, 5 days traveling from TX to LA and still 'in transit' with no known delivery date, or explanation. Items were time sensitive - needed for current cold wave. Order will need to be purchased in am locally. Order no longer needed, nor wanted. Harbor Freight refuses to cancel order...
I was told couldn't return an item without a receipt. After much searching and thinking the receipt was lost, I found it. First time around the manager suggested I would minimally be able to get store credit if I found the receipt. After I found the receipt and went back to Harbor Freight expecting at least a store credit, I was then told couldn't return because I was past 90 days. No...
I know this happened some time ago, but every time I use the drill Harbor Freight replaced on a recall, it bothers me. I spent the extra money on their best top of the line battery-powered drill only to get a recall a few months later about a possible fire hazard with the trigger. When I opened the box after following all their instructions to replace it, I found their BOTTOM of the line (least...
I called your Toledo Ohio Store on Jackman Rd to ask about a return of a Christmas gift that my husbands friend got him I was told by the lady who answered the phone that I couldn't return the electric impact wrench my husband got because (at that time I didn't know we had the receipt) we didn't have the receipt I asked if we could exchange it for something else i was told NO we would have to...
Tools are returned to store and not checked by EMPLOYEE's before being SOLD AGAIN. We bought a Chain Saw in the box. Christmas ( one month later ) we opened it found it had been used. Can't return it as we don't have a receipt. I think we are screwed. I called the number they gave me but this is for the extended warranty they want you to buy. We didn't buy it but they wanted to know the SKU #...
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