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Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tool...s, generators, air tools, hand tools and other specialty and multifunction tools. Harbor Freight carries products for automotive, avionics and household needs, including such renowned brands as Chicago Electric, Central Machinery, Central Hydraulics, Central Pneumatic, Drill Master and US General etc. Harbor Freight tools are available via the company's online resource, more than 300 retail locations and mail order catalog. Orders placed online take 48 hours to arrive. All products are brand name, brand new and factory sealed. The company provides all parts with a 30 day money back or product exchange guarantee. Show more
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I tried several times to contact customer service by phone without success.2 cameras with monitor kit purchased and installed. One camera is not being picked up on the monitor. The item #60565 is the product purchased on November 15, 2013. What are my options for this equipment that is not working. I cannot use this equipment as it is. I would to be reimbursed for the items purchased or have the...
I purchased the above auger August 2012 to install a deck. The unit was hard to start in the beginning but I used it anyway. When I attempted to start it again 4 months later (unit had a 90 day warranty unless I bought their extended warranty) and it would not start. I took it to a local repair shop and they said the part was not available. I called Harbor Freight and they said they did not...
I ordered a pole saw, the box was ripped completely in 2 pieces and was tapped up right in the middle of the box, also the bottom of box was torn off. i was missing the saw blade, the chain and chain cover. 1st time customer. emailed firstname.lastname@example.org (manager) 2 days ago and still no response. customer service is terrible, they didn't even know how to handle.advised send return...
I RETURNED AN ITEM IN JUNE 13 , THEY PUT THE MONEY ON A GIFT CARD , I TRIED TO USE IT IN SEPTEMBER NO MONEY THERE ABD I HAVE NOT USED IT , THEY WONT DO ANYTHING ABOUT IT BECAUSE I DO NOT HAVE A RECEIPT ,I TOLD THEM MY GIFT CARD IS MY RECEIPT , APPARENTLY THEY ARE NOT TO BE TRUSTED ARNOLD IN PELLA IOWA.OOOOOOOOOO OOOOOOOOOOOOOOOOOOO OOO OO OOO OO O O O O O O O O O O O O O O O O O O O O O O O...
i went to harbor freight and spent $151.87 and presented a coupon that said i would recieve an additional 20% off any thing over $100.00 . the cashier refused to honor the coupon stating that i couldn't use it with my other coupons even though the add said i recieve an "ADDITIONAL" 20% off.. on the coupon itself it says to take an extra 20% off any purchase of a $100. or more. i would like an...
I make a purposed trip to purchase an advertised pedestal fan, SKU 47755, & discover they didn't have any, nor had they any for some time. Additionally, they had none anywhere; and, the SKU no longer exists in the system. I allege false advertising, bait & switch tactics & just plain dishonest business practices. Their "customer service" email, "Jack", exists only to garner your phone...
I ORDERED A MULTIPURPOSE WORKBENCH WITH LIGHTING OUTLET(ON LINE ON YOUR WEBSITE) ITEM # 60723 AND THE PARTS THAT WERE MISSING WERE THE BOLTS,WASHERS,NUTS SCREWS AND U BRACKETS. NONE OF THE THINGS TO PUT THIS BENCH TOGETHER WAS IN THE BOX! MY HUSBAND NOTIFIED YOU BY E-MAIL AND BY PHONE AND DID RECEIVE A RESPONSE BACK WHICH TOOK A WHILE. MY HUSBAND DID TALK TO A ACTUAL PERSON AND EXPLAINED TO...
I ordered a utility from harbor freight online. The email with the original transaction was lost so I contacted harbor freight customer service from a copy of the receipt. I gave them my invoice number and other identifying information so they could verify my order. I contacted them both by email and phone and each time they told me they would put in a request for a copy of the receipt. Every...
Went to store to take advantage of the 50, 60, and 75% off sale on Friday, Saturday and sunday. On Saturday went in to take advantage of 60% off,they didn't have any 60% off items. Went back on Sunday to get 75% off things, nothing at 75%. Asked store person where the 75% off things were, he told me there wouldn't be anything for 75% off until after 5 pm. Went to store two different times to get...
I received a Chicago Electric Power Tools reciprocating saw as a gift so I do not have a receipt. I couldn't get the blade to stay in so I went to the nearest Harbor Freight to ask a salesperson to show me what I was doing wrong. He determined the saw to be defective. I was told without a receipt I cannot get a replacement. Does this mean Harbor Freight doesn't recommend their products as...
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