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Harbor Freight

 
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Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tool ... Show more
 

Please try to contact Harbor Freight Customer Service directly prior to posting any complaints on this site.

Harbor Freight
Main address: 3491 Mission Oaks Blvd. 93011-5034 Camarillo CA
1-800-444-3353, 1-888-866-5797, 1-800-905-5215, 1-805-445-4912, cs@harborfreight.com, tech@harborfreight.com

Harbor Freight Reviews and Complaints

Total Complaints 65
Claimed losses $14,065
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#410435
Lubbock, Texas

I bought a air compressor (extended warranty 2 year) it failed within the first year.When I took it in for replacement , I was told that I had to call & get approval from the company, which I did. There was no record in their computer. I had my receipt . When the store manager told me that the warranty company was a different company , I told him that I did...

#408591
Dearborn Heights, Michigan

Purchaced small trailer one cross member was corodded , as if it was painted over the corrosion. the tires though they look new were made in 2002 I know that tire repair stations are not even allowed to re-inflate any tire 10 years old or older. I was told not to bring it back to store and to call 800 number with any issues I called was given some bull and an 888 number. tried...

#406657

The local Winston Salem store did not have the 12 inch miter saw in stock, so I ordered the miter saw over the internet.The notice I received was the miter saw was back ordered and would be shipped mid April. Than the date was mid May. Than the date was after July 5th, 2013. I stopped by the local store and saw a display of eleven of the same miter saw next to the...

#404979
Pikeville, Kentucky

they take money , out two times , for the same order, called 10 times no one would help me put on hold.they will not help me . every time i called put on hold, then i spoe with a man his nane is carl i guess could be fake, i have done alot of bunesse them in the past has ben goo up till now , cant get no help need my money put back in , has put me in a bad way with the bank, have over darth...

#404703

Placed an order 3 weeks ago with email confirmation. I even got the generic thank you email they send when an order is placed. I emailed customer service 2 times every week with no reply. I then called directly and they couldn't tell me why my order didn't go out. All they said was blah blah fedex doesn't ship on sunday, blah blah blah. The order ...

#403634

Harbor Freight Manager ran us out. I am a disabled man with two kids. We drove a long way with a long list. The manager attacked us and told us he had no body to help us then he went to his office with his cute worker and shut the door. The store was dead and only a cashier would help me find my items. Pure filth running Harbor Freight. I noticed 4 employees when I...

#400629
Pittsburgh, Pennsylvania

At the check with my items that i was buying ,there was a flyer on the counter, so while the clerk was checking me out i pickup the flyer, he said very rudely thats not current, i said oh sorry i placed it back down, he said very rudely fix the flyer and place it were you got it. Well excuse me if this is the type of employee you hire i will go somewhere else. other people in the line even looked...

#400159

I have been going to Harbor Freight for a few years. I finely woke up to the fact that most of the tools I bought have broken after few uses. I spent most of my life using American tools with little trouble. When you have to replace cheap broken tools with another cheap tools that will brake again. What are you saving? Stay away from electrical. I have 2...

#400107
Sherwood, Arkansas

What do all you expect buying products that cheap made in china? Mostly seconds. You get what you pay for! Buy American , pay more and it will last. Support America! I have purchased allot of merchandise their and if you stay away from electronics, electrical tools it will increase your chance of success. I purchased a bandsaw years ago and it's been a good one. Purchased...

#399760

As I was unable to find what I was looking for or locate an employee on the floor I got in the cashier line and waited my turn then asked for assistance from Garrett who was working the checkout counter. Garrett asked me for the Item Number which I promptly provided. He looked the item up and told me that there were no more for these items...

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