• show-popup
  • Signup
Follow us:
 
Shares 0

Greentree Servicing - THIS COMPNAY NOT A BBB BUSINESS

CompanyGreentree Servicing
Product / ServiceGreentree Servicing
Location Bristol, Tennessee
Category Loans and Mortgages
Views86
 

I have checked with the bbb and low and behold this company is not accredited.go figure.

just thought I'd let everyone know. I'm going to search a little deeper to see what else I can find. Our loan was sold from bank of tennessee , then to flagstar now to these morons: Apparently no one works there to answer the phones. I clled the office in SD, guess what?

no answer there either. surprise.

Something has got to done about this so called bank.And I will find someone or something to get them to get off the fence and do there job..... 30effe4

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide my location
Hide comments (6) 
Showing 6 of 6 comments
jeff722 jeff722
Feb 18  from Bristol, Tennessee
Good luck dealing with them. They will lie,tell stories. They will hang up on you. The will not take your calls. They will keep you on hold for at least 30 minutes. All they are interested in their money. They will even call you the day before your payment is due. I can write a book in which I am not going to. There is too much to write. Once in a while I even get phone calls in spanish. They will do any thing to annoy you. Best thing to do is ignore their calls. Just send them a certified check. To prove that you made your payment. They are scoundrels. Good luck.
Reply
anonymous anonymous
Feb 18  from Romulus, Michigan
I believe when you make a payment online,or to an agent on the phone,you are actually making a "western union wire transfer",I've done the research,this place got its start making risky secured mobile home loans to people with "troubled credit",I am also convinced they are a debt colection agency! they operate in 1 way mode-them calling you,vice versa is difficult at best,last month was terrible for me,statements dont match online info,payments made dissapeear,the website can take up to 3 weeks to show updated info,mind blowing,......
Reply
jeff722 jeff722
Feb 18  from Bristol, Tennessee
I had excellent credit until I called them to tell them I needed a 3 month repreive. I was diagnosed with stage 4 brain tumor. They will not work with you. Good luck and be prepared for their lies.
Reply
robres robres
Feb 18  from Fontana, California
BBB is an old outdated institution, so don't use that standard to go by for any company.

I will tell you Green Tree isn't in the business of making their customers, repeat customers. $12 for paying instantly online??? $12 for paying instantly by phone? I will be refinancing this loan, even if I am forced to take out a 10 loan (I only owe 6 more years!)

I'm really going to miss GMAC.....


Reply
J B J B
Feb 19 
-Robres- we are in the same boat...
We got the letter from them LATE last week that they were now servicing our loan, like you we had been with GMAC. That letter said that the bill was due YESTERDAY. --Oh yeah and we will charge you $12 to give us your money.-- How the heck can we send them a check when there is no mail between the time we get the letter, and the time it's due???? From the way they treated me when I called and what I've seen online, they will not get any more of my money.

I went to my bank today and we can get a 15 year for 2.8%. guess what we are doing!!!
Reply
To the Top

Read next Greentree Servicing complaint

Cant get the payment to post

Greentree took over our mortage in jan 2013.as of yet I am unable to reach them to speak to anyone,...

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Greentree Servicing.
Filing a new complaint about
The same company Another company

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report