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Goodman Manufacturing is a company that manufactures and distributes a wide range of air conditioning and heating systems. The company was established in 1982. The main plants are situated in Texas... and Tennessee. Today, Goodman Manufacturing takes one of the leading positions among companies in this area. The company offers a huge variety of residential and commercial products to satisfy all clientsÃ¢â‚¬â„¢ needs. CompanyÃ¢â‚¬â„¢s assortment is presented by air conditioning systems, heat pump systems, gas furnaces, packaged units, air handlers and coils. All the companyÃ¢â‚¬â„¢s products correspond to the best standards of the heating industry. All Goodman Manufacturing heating and cooling systems are provided with a warranty. Show more
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Bought a new home that was 12 months old. 2 months later the AC unit wasn't cooling anymore. Coil was leaking, and Goodman refuses to pay for labor even though two different service companies said it was a manufacturer defect. After a week of having no A/C in Sugar Land, TX, got the repair done and paid out of my pocket. Letter to Goodman pleading my case resulted in a letter saying, I didn't buy...
My A/C unit is four years old and the reputable, authorized dealer who installed the unit told me that the evaporator coil is leaking and needs replaced. They will use a new aluminum coil (of better design) to replace the defective copper coil, but I'm still out $725 for labor and freon. The dealer told me of the problems that Goodman was having with their evaporator coils, so this problem is...
I had a new 4-ton unit installed May of last year and it has already failed. I have read that there have been numerous failures of exactly this part. I am pissed! It was under warranty, but I still had to pay over $500 labor! A technician told me that when all of the A/C systems got changed over to the new style of refrigerant, that every A/C manufacturer, except Goodman, increased the strength...
I purchased a Goodman unit from ACwholesalers in Hollywood Florida 2 years ago. I purchased the unit online and had it shipped directly to my home. I hired an ac mechanic to do the installation, it was a simple installation as it is a package unit and came pre-charged. Connect the electric, duct work, and thermostat wires. I have spent in repairs as much as the unit cost, 4 ECM motors, several...
failed compressor on install. contacted goodman: no replacement!. will only consider parts claim as these parts are third party. WHOLE UNIT SHOULD BE REPLACED AS THE DEFECTIVE BRAND NEW UNIT FAILED ON INSTALL. PAID FOR NEW UNIT BUT WOULD NOW BE EFFECTIVELY A REPAIRED UNIT. THAT SUCKS.CONTACTED GOODMAN SEVERAL TIMES AND THE DISTRIBUTER ALSO BUT TO NO AVAIL. CUSTOMER SERVICE RESPONSE IS VERY QUICK...
I JUST HAD MY FOURTH COIL REPLACED,I LIVE ON A REMOTE ISLAND.I HAVE SPENT A LARGE AMOUNT OF MONEY ON,INSTALLATION,FREIGHT,IMPORT DUTY,FREON AND TRANSPORTATION FOR SERVICE PEOPLE .ONE COIL FAILED IN LESS THAN THREE MONTHS,AND ANOTHER IN JUST OVER A YEAR.GOODMAN NOW REFUSES TO HONOR ANY WARRENTY ON THE COIL.ALL A.C. SERVICEPEOPLE ARE TELLING ME THIS IS A COMMON PROBLEM.THEY SAY GOODMAN IS KNOWN...
In addition to MANY MANY other costly repairs to my in-laws' somewhat new (only a few years old) Goodman AC unit, today the blower motor broke. The repairman came out and said, "these have been going out all over town because of the storms." So, in the state of Florida--the lightning capital of the world--Goodman A/C units cannot handle lightning. For other readers, the only thing I could suggest...
I filed several complaints and service calls for a defective Goodman A/C compressor starting August 2010 and 2011. A GMM engineer finally conducted an onsite inspection and despite pointing out specific problems, he concluded the unit was flawless and in perfect condition. I continued to file service calls with the installer for several months after, due to continued problems and inadequate...
I bought a 2.5 Ton new ac from Goodman and hired an installer for replacing the coil and compressor. The compressor blew out in 2 weeks and all the oil and gas leaked out. Basically 2 out of 4 screw which holds the engine had ejected. So I had to get the machine replaced which costed me another $900 for installation since it was not the fault of an installer. Did installed 2nd machine and had...
Attempted to e mail Goodman mfg ref complain about warrantee Received a "auto" generated reply stating do not reply to auto generated reply. That was 19 days ago! AS OF THIS DATE NO NO NO REPLY!!!! Question the integrity/customer service of this company!!!! I attempted to re email the Co but was unable to do so. Guess there is a filter on the e mail site that only allows one to e mail one time!!!...
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