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Globe Life is a life and health insurance provider. Company works on the market since 1951. Today Globe Life Insurance has over 3.8 million customers. It is a wholly owned subsidiary of the Torchmark... Corporation. Globe Life Insurance offers following insurance products: children's life insurance, adult life insurance, accidental death insurance, mortgage protection plan, child safe kit, Medicare supplement. Globe Life Insurance has eService Center that allows customers to make payments online, view premium payments, review policy details, update mailing address and much more. Customers have to register in order to get access to eService Center. Company has great customer service that is available 24 hours a day. Show more
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I paid for a policy with them for over a year 41.00 dollars a month for 16 months I got a statement stating my policy lapse due to payment issues I called and was on hold for over 1.5 hr and still never spoke to anyone so I call back, and press option 2 to pay a bill and someone picked right up, I explained to her what happened she said they couldn't do anything about it unless I paid the late...
They stuff every envelope with numerous flyers suggesting ways you can make it easier to pay your bill or add another 'benefit'. But when in the normal coarse of the insurance business process, its time to pay out, you'll get very poor service. Phone menu's and prompts, and holding until you are cut off. If you finally reach a real person, don't expect any real service. Departments evidently...
April 15,2013 I received a statement from Globle life informing me Policy for my grandchild lapse on 11/26/2012 due to non-payment. The payments were made on line from my checking account. I email and fax them proof of all payments. I have been dealing with this issue since 04/15/5013 to current time. I sent a certified letter to Charles Hudson, President, he never acknowledge any receipt of...
I had 2 policies one for me and one for my mother and had to cancel due to financial issues but was paid up to date, I paid over $3000.00 dollars and tried to get something back and all I get is some state do refund but so happens that my state doesn't how did I know they where going to say that. This company is a rip off I have other family members paying this company but as of today I will be...
My mother passed away recently and I have already received checks from all of her other life insurance companies. Globe Life still has yet to respond and/or payout. They don't answer their phones during normal business hours, no replies or generic replies on emails. I have submitted everything I'm supposed to. I would NEVER recommend anyone use this company! I have never been so frustrated in...
Globe life insurance cancelled my sons policy. I had moved and had the post master general notify all billing and other businesses of my new address including Globe life. Globe Life had my name and contact information if something out of the ordinary occurred. On this particular date Of November I received a noticed that my sons policy was being cancelled due to failure of payment. My other two...
I have sent in a request to cancel this policy and I have not received anything from your office. Money is still being drafted from my account. I have spoken to over 5 people in regards to this matter..the account I want to pay on you guys say that it is not an existing policy. I feel that I am being scammed. I am 68 years old and I've done what your rep asked me to do and I keep getting the run...
When my father passed away in April, he had about 8 small life insurance policies with various companies. The very best to deal with was Life of VA. I did not even have to report dad's passing--THEY called me a week later and told me they had found he passed in an online search, expressed their condolences and told me a check was in the mail for his coverage!!!! I was speechless. The absolute...
I submitted a pmt via check on 11/21/12 and received a letter back (no check enclosed) advising that policy had lapsed and I needed to pay a different amount to reinstate. I declined. On 9/23/13 they sent that check through my account on a inactive policy. Now they won't respond to my many requests to refund my money along with all of the NSF fees that have occurred. It was supposed to be 7-10...
I cancelled my life insurance with Globe 9/2/2013 and they assured me the premium would not be taken out of my bank, but IT WAS TAKEN OUT... They do not send a confirmation, and when I called about the premium being taken out, they said I should have called back the next day after I cancelled to make sure it was in fact cancelled. What kind of company does DOESN'T send a confirmation letter....
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