I made a payment two early after the close of the .I didn't realize it but my payment was credited to the prior month and I was charged late charges for the current month.
I called and they said no problem - they refunded my late charges. I have been paying two weeks before the ever since. I don't open my statements because I pay my payment online and didn't realize that they were terminiating my promotion due to the late payment. I asked them to look at their records and see where I had called and why the payment was considered late.
They said it didn't matter why I was late, I had been warned on my statement that the promotion was ending!. I asked her why then did they refund my late charges and asssure me everything was OK". She said we refund charges all the time!. She asked me if I had any other questions:.
I asked her would it make a difference|. She said "It was just a yes or no question mam"?. Don't get pulled into their interest free promotions?. If they can find any to get out of it they will:.
By the way they terminated my promotion on 2/5/2010, so much for reform. 312df3e