Husband had called to make a payment and was told to call back to make January's payment instead Mortagage took the house payment out of our checking with out having one of us call back. Which we were told to call back to make the payment. So now Freedome has a extra $918.00 which wasn't there's in the first place because we were told...

I lost my job Sept 2011. I contacted my mortgage co( immediately. I spoke to an Ashton Earley who I was told was my on my account. He told me I should apply for a , would cut my payment in half until I regained employment. He also told me to contact him immediately once I started working(my circumstances had changed) I...

• Mortgage
• Receipt
• Foreclosure

This is the worst refinance company ever. First day I was suppose to close nobody showed up and the company did not even call. I had to call them and was told a paper didnt come in but I guess it was not important for them to let me know that after I took off work and waited all day! The I was suppose to close I closed that afternoon the next day they called me at 1 pm to...

Our so called $200,000 Refinance..........I can only add to the comments. It's the same, person calls, tells you great things, don't hear anything after filling out paper work. Another person calls, needs something else, already sent it, send again. Another person calls, needs something else.....yada, yada, yada. It doesn't stop. It's one lie after another, one incompetent...

• Insurance
• Home insurance
• State

Application process initially seemed efficient until I started getting calls regarding missing papers or items had explained several times before to point was going to start looking at other refi comp. When told this things moved quickly to point where I got GFE 5 days after closing. At closing I found out given incorrect &...

• Debut albums

So I have a loan with for a few years now. They are the most incompetent company I have ever dealt with. I received a letter from them in January telling me I overpaid over $1900 dollars on my last year and that I would be getting a check soon for that amount.. It is now March and when I called them two weeks ago they said it needs to be...

• Real estate
• Company
• Currency

I TRIED TO REFINANCE WITH LAST APRIL AND THEY LED ME ON AND ON TIL AROUND JUNE THEY TOLD ME I WOULD BE CLOSED ON MY LOAN BY THE END OF THE MONTH SO I WOULDNT HAVE TO MAKE MY PAYMENT TO MY OLD WHEN THE END OF THE MONTH CAME AROUND I CALLED FREEDOM MORTGAGE AND THEY THEN SAID MY PAPERS HADNT BEEN SUBMITTED TO THE UNDERWRITERS YET SO MY...

• Debt
• Mortgage
• Personal finance

3 years ago i had a 800 . What they do is this.... They keep you behind late for a year, after they tell you it will take only 60 days. Now your credit is score is f***ed up. So now they have YOU at their mercy, because no one else will give you a loan . not even for a car. They string you along for yet another year. After they make you think it's over, Here's how..,...

• Debt
• Interest
• Personal finance

Applied for refi. Reason given for was from another customer's account. Totally disorganized. Horrble , not existent. Tried to get a copy of my mortgage materials, told it would be $ 15 and no alternative and take 48 hours. Never sent. One month drafted SIX times from my account for the same payment. I was transferred about sixteen...

• Customer service
• Time
• Customer

They withdrew money from our without authorization. First saying it didn't get credited to our account, then two days later saying it did. Checks are sent each month, nothing is done by electronic withdrawal. Then in the three days of trying to sort out this mess and playing phone games for hours I find out they didn't pay my taxes in December, two months ago. I can't...

• Cheque