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Ford Credit is a leading automotive finance company. The company offers a wide range of Ford vehicles. Also, Ford Credit provides car leasing services. Ford Credit is one of the most well-known automo...tive finance companies as it offers competitive rates, innovative products, high quality customer service and flexible terms. With Ford Credit purchase of a car is no longer a dream, but reality. The company offers a great variety of financial solutions so customers could choose the very plan that meets their needs and requirements. Various payment options are affordable for everyone. If you are planning to buy a car, Ford Credit is what you need! Show more
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I usually pay a couple of months ahead on my car payments, and got a call while travelling to visit a friend dying of cancer (true ) that I was in danger of being 30 days late on a payment. I made a payment that day ( 28 days late, ) Friday 11/14/13 but because I was 3 time zones away from NY, the system wouldn't let it post until 11/19 TUESDAY. I begged, in multiple calls to customer service,...
As a co-signer to a Ford Credit agreement for a purchase of vehicle i realize i am financially responible when the person i co-signed for does not pay or cannot be reached,But i am fairly sure that Ford or ANYONE for that matter, cannot ask ME for another person's private information like where they live (address) or phone or work number.It is illegal for me to give up that information and for...
I have my ford account set to debit my payment monthly from my checking account. for the last two months instead of debiting the monthly payment amount they debited 1.00. When I called they charged me a late fee and additional interest. When I made the payment by phone they said the account was incorrect. How can it be incorrect if several days before they got 1.00. I have called multiple times...
I have been on the phone with ford credit services every month for the past six months about sending me a paper bill because I don't like paying my bills online and every time they say that they sent one and verify my address and the one they have is the correct one but I still never receive one in the mail.... they have pissed me off so bad that i will never use ford credit services again and...
We have a five year auto loan with Ford. It has been three years, not one single late payment, last November, due to holiday, it was overlooked, there was no phone call or email, until our bank ( business line of credit) called to inform that my credit score has dropped 110 point due to a late payment. I was devastated. Called Ford, they were not helpful at all. They claimed they had sent an...
I had a 6.5 year auto loan through Ford Credit. Three separate months through the life of the loan I opted to deffer the payment to the end of the loan to help my financial situation at the time. They are willing to do this for customers that have been current for the prior six months. It was explained each time that these payments would be added to the end of the life of the loan. I am now at...
I just called Ford Motor Credit because I had an old charge off on my credit from my wife not paying on her vehicle while we were going through our divorce. In the divorce settlement, I required her to pay off the vehicle. Recently I have purchased my 2nd vehicle through credit and never have had a problem until I recently applied for a loan for a house. I was turned down because I have a charge...
Follow up on my first comment---things are getting better,,,,not for you customers.....for me, I'm outta there, better job and pay and less bad situations. If you call for help and arent sure that the information u get is correct you better call back, some reps don't really know what their talking about. The managment lies and plays alot of games with people. I know htis is how big companys are...
When someone calls to tell you that they are going bankrupt and to come get your car, then you should come get it. I dropped the insurance and everything. They have been calling and calling at all hours of the day and night. They have woke my 6 month old son up at 9pm. My attorney advised me to tell them to come get the car. They still haven't after 2 weeks. They are rude and nasty about...
This is the first and last time I will use Ford or their credit service. Ever. I had to switch my registration to another state and asked for my title over a month before my registration expired. No response. I call two weeks later, and am told they LOST my title. Then, it took four days to CONFIRM they lost it before they would order a duplicate (why they hadn't by the time I called, I don't...
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