• show-popup
  • Signup
Follow us:
 
Shares 0

Focal Point Flooring - Never trust Focal Point Flooring

CompanyFocal Point Flooring
Product / Servicefloor and carpet
Location Wendell, North Carolina
Category Installers
Views3
Monetary Loss
$19294
 

This company, chosen by the contractor, had the worst selection "in my budget" basically beige or darker beige.Then they installed the wrong tile, put neon yellow in, didn't install the tile level and put slice marks in the carpet.

They seemed annoyed that they had to come back to take care of their own screw-ups. Find out that the bill came to close to $20,000 for tile and carpet I could have picked up at for $0.56/0.99 a sq foot. Apparently when my contractor didn't immediately pay them they started calling and harassing me, yelling at me, calling me a and hanging up on me when I asked for a detailed bill. Then I noticed they had charged for sq footage that didn't exist.

When I tried to get the bill rectified they wouldn't respond to me, then they were rude to me, then they used intimidating tactics to try to scare me into paying thousands of dollars for areas that did not exist. I told them to come out and measure and all of a sudden they started talking about how I was given a bunch of free extras that I never got billed for and if they had to come out and measure they would be sure to charge me for the extras.

Worst company ever.I encourage everyone to avoid them unless you like getting bent over and wallet raped. 316cdd4

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide comments (3) 
Showing 3 of 3 comments
concernedconsumermn concernedconsumermn
2 days ago  from Elk River, Minnesota
This sounds like the Focal Point Flooring in Minnesota, is there another company in North Carolina too or is the location listed wrong?
Reply
dfourever dfourever
2 days ago  from Saint Cloud, Minnesota
It's the one in MN
Reply
Anonymous Anonymous
Mar 01  from Brainerd, Minnesota
I heard the vice president was related to the billing manager, maybe they cover for each other.
Reply

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Focal Point Flooring.
Filing a new complaint about

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report