Fitness Connection USA - FITNESS CONNECTION - JON LIED
- by ruthie Jan 29
- Review #: 380125
| Company | Fitness Connection USA |
| Category | Fitness Centers |
| Views | 35 |
$139
I went in to sign myself up to Fitness Connection.They have a huge sign that says NO CONTRACT.
I went in, I've joined gyms before that really have no contracts but FITNESS CONNECTION will make you sign contracts. The guy who signed me up, his name is Jon, asked me if you knew anyone else who wants to sign up and I said maybe, so he told me that I could put $10 down to reserve their spot. I didn't know who so he said it was ok just to put someone's name down and later they can go in and change the information (including my bank account information), so I put my sister's name down!. So I put $10 down, and I ask if I can get a refund if I can't find anyone and he said yes'.
He knew I had to go back to work and I was running late so he pulled out my paperwork and I signed my paperwork and then he said, "now sign here, here, and here - all the highlighted parts"". So then I said, "but I just signed my paperwork", he went on to tell me that it was just to reserve the spot for the same sign up fee because the prices had gone up already.. So, unfortunately, I signed,. When I went in to tell them I couldn't get anyone to sign up, they said it was too late to get a refund and that the remaining amount to sign up was going to be taken out of my account!
I couldn't believe it, they said I had signed up the person I put down and if I wanted to cancel I would have to have a written letter stating I wanted to cancel within 30 days! But the money would still come out of my account including the monthly fee for this bogus account until it was cancelled!! On top of that Jon, had told me that my sister or whoever wanted to sign up could just go in and change all the information to theirs and transfer the account to their name when they went in and signed the paperwork - the one he had me sign, however, when I asked if I could transfer the account over to one of my co-workers they said I had to pay a transfer fee of $31!!!! Really??!?!?!?!?
The guy who signed me up never mentioned that he made it sound like they could just sign up and change the information over to theirs'. I feel so disappointed because it went from a pleasant experience - because I wanted to sign up myself - to something so negative|. I feel like I've been lied to and now they keep wanting to take money out of my account - this is ridiculous!
And I thought it said NO CONTRACT - this company has sales people that lie and cheat to get your money and then make it next to impossible to cancel or get out of it".BE CAREFUL 2fcf471
May 15 from Houston, Texas
To:Fitness Connection Corporate Office
I activated my membership in Greenville, NC in March, 2012. The monthly plan I was enrolled allowed a provision to cancel membership relating to relocation for employment reasons. I relocated to my current address Richmond TX 77479 at the end of November 2012. On Dec 16, 2012 I flew to Raleigh and the following day I visited your Greenville location and was told to send a letter to the main office in Houston to cancel the membership since the closest Fitness Connection location to my address above was over 10 miles away. I send in a letter to the P.O.Box 680768 Houston, TX which was provided to me at that time.
My credit card continued to be charged and in February I called the corporate office number provided via internet 281-931-6609 and spoke to a lady who could not find my membership and stated a manager would call me. I repeated this process again in March while informing your receptionist that my credit card was being charged and again she stated she will have a manager call me. Finally the following month approximately April 11, 2013, I called the Greenville, NC location and after hearing my story they referred me to visit a local Fitness Connection location. I visited your Sugarland, TX location the same day and spoke to a lady who represented herself as a manager and proceed to tell me how she can't cancel my service since its a North... Show more
May 15
Showing 1-2 of 2 comments

Personal attacks will be deleted.
No Links or Scripts.