In my book, FedEx Ground (and FedEx in general) just took last place in delivery (or should I say - undelivery) services. They are absolutely the worst. Now that's saying something when their competition is UPS and the US Postal Service. Of all packages I've ever had delivered (and I get at least 2-3 per week) the most problems were with FedEx. These guys are 9 to 5'ers and they certainly act like they could do no wrong. You can't get them on the phone. They don't answer e-mails. They don't work weekends. They attempt deliveries only once. They hire incompetents (for the most part), although in this area I must say that they do have guys that do try their best against a corporation that only cares about stuffing their executive's pockets.
If they miss a delivery - which for working families - this is 100% of the time. They make you go miles and miles to retrieve your package. And heaven forbid if you should come during their warehouse's coffee break. It's at least 45 minutes before anyone will acknowledge you're even there!.
How they stay in business - who knows??
I'll take UPS any day'. I have packages from on line vendors delivered the day after I order?. Now that is service?. USPS is also one of the best and cheapest there is'. 2-3 days from anywhere in the country - now how can you beat that?
Sack FedEx|. They are expensive, rude, and definitely not worth it?.
Their claim service is non existent'. Try filing a claim - good luck with that one. 301aa88