Fedex - FedEx Ground should be burried under it
- by prowalt Apr 18, 2011
- Review #: 233035
| Company | Fedex |
| Product / Service | DELIVERY Services |
| Location | Rochelle Park, New Jersey |
| Category | Shipping |
| Views | 967 |
$109
In my book, FedEx Ground (and FedEx in general) just took last place in delivery (or should I say - undelivery) services. They are absolutely the worst. Now that's saying something when their competition is UPS and the US Postal Service. Of all packages I've ever had delivered (and I get at least 2-3 per week) the most problems were with FedEx. These guys are 9 to 5'ers and they certainly act like they could do no wrong. You can't get them on the phone. They don't answer e-mails. They don't work weekends. They attempt deliveries only once. They hire incompetents (for the most part), although in this area I must say that they do have guys that do try their best against a corporation that only cares about stuffing their executive's pockets.
If they miss a delivery - which for working families - this is 100% of the time. They make you go miles and miles to retrieve your package. And heaven forbid if you should come during their warehouse's coffee break. It's at least 45 minutes before anyone will acknowledge you're even there!.
How they stay in business - who knows??
I'll take UPS any day'. I have packages from on line vendors delivered the day after I order?. Now that is service?. USPS is also one of the best and cheapest there is'. 2-3 days from anywhere in the country - now how can you beat that?
Sack FedEx|. They are expensive, rude, and definitely not worth it?.
Their claim service is non existent'. Try filing a claim - good luck with that one. 301aa88
dfitz
Oct 06, 2012
Whereas the usps ships the package using the shortest and most direct route between the vendor and the recipient.....and so does UPS, at least from my experience. This shipping the package way the heck out of the way and back-tracking it all the way back is a huge problem.
And...with the usps...even if the package doesn't get to your local post office until that afternoon (so that it cannot make it onto the mail carrier's truck in the morning) they will still send someone out to deliver it to you.
My recommendation to the usps is to keep up the good work and improve your tracking.....and jump into the big hole that Fedex is now providing you. The usps needs the business due to decrease in regular male (due mainly to the internet) and this is a great... Show more
Ruby Soho
Oct 04, 2012
Erzla
Feb 14, 2012
never deliver on time i have had many problems with deliveries have since told companies not to use them as they are Unreliable also have had Items go missing before they are a shite company
bodiroti
Aug 19, 2011
elvester
Jul 07, 2011
leaner
Jun 18, 2011
Express employees are company employees while Ground/Home Delivery are not.
Sadly, Ground/Home delivery are operated by independant contractors who are not held to the same standards as Express employees.
You may get a good one...or it may be the courier from hades.
I have had issues with Ground/Home delivery myself - and I am a 30 year courier of Express!
I have the local Ground managers # and, trust me - I DON'T hesitate to call in if I see or hear of a Ground/ Home delivery driver mistreating a customer or package.
I personally HATE having any unhappy customers as I see the same people sometimes daily for years. And it's very nice to see a smiling face rather than frown.
speedygonzalez
Jun 12, 2011
consumer
Apr 27, 2011
Interested
Apr 26, 2011
TYPICAL WHINING
Feb 14
These whiners are the ones that REFUSE TO TIP dinner servers.
You clowns are the REAL SCOURGE OF SOCIETY!
I will politely axe u all to FCVK OFF!
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