my hair was down to the bottom of my bottom .I haven't cut or trimmed my hair in 5 years .
I went in to have it trimmed and I told her 3-4 inches that I didn't want to lose my length . I showed her as well as explained it . when I stood up to look I noticed she had cut off 11-12 inches of my hair . I'm 45 and I doubt I'll ever get my hair back to that length .
I . sent complaints to corporate but there is nothing they can do now . I m so mad and upset I will never go back and I would suggest no ome else goes there either .
she said she was sorry like she had no idea how much she had even cut off .omg 2f296fa