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Extra Space Storage is one of the top real estate investment trusts in the USA. The company is headquartered in Salt Lake City, Utah providing services in 34 states. Extra Space Storage was establishe...d more than 30 years. The company owns, manages, acquires, develops and reconstructs professionally managed self-storage facilities. Clients are offered a variety of unit sizes, electronic gates with coded access, climate controlled units, full line of moving and packing supplies, recreational vehicle storage and more. The company operates more than 800 self-storage facilities, 500 thousand units and up to 60 million square feet of rentable space. Show more
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I have a storage unit with extra space storage and when I got the unit they charged me almost three hundred dollars and I did not my first month free I had paid my bill up but I'm a month behind and now my stuff is up for auction I don't have a reciept because I was told there printer was not working I have a lot of personal stuff in there that belong to my mom and when my kids were little I...
naver agian . this month payed my last . they smile all up in your face . they use this word a lot ) the money goes to the company & company that smh lies .... they dont care at all . and if you dont pay they quick to lock it up . done with them im so happy . they so nasty 8 and a year a few months with thes scamers smh & and they so slopy...
My storage payment ($130.00) was due 6/19/13, due a very serious illness I could not make the payment, but did go in on Monday 7/22/13 with $280.-This would have covered the $130 for June, plus late fees. I explained that I would be receiving a retro check for disability from work within a week and would pay the July rent at that time. The refused to take any payment unless I had $303 by the...
Renters beware!!! I rented a 10 x 10 storage unit online at the Tempe, Arizona storage facility. After just a few short months, they raised the rental rate approximately 20%. It's a clever little trick they use...get your stuff moved in...then raise your rates, knowing you'll likely not move. CHECK YOUR CONTRACT VERY CAREFULLY!!! YOUR RATES WILL GO UP!!! Is this legal? Yes. Is it ethical? Not in...
The business practice of Extra Storage Space is the most outrageous I have ever seen. It does not matter if you pay on time and are a good customer THEY WILL RAISE YOUR RENT ANYWAY!In today's business environment you would think companies would want to keep their loyal good paying customer. Not Extra Space Storage----BEWARE! They claim that the disclosure was made when you signed the lease,...
Do not use this company because they have no morals and under the radar scams and misrepresentations!! Intent to illegally sell customers property at profit!!! fraudulent company will claim that payment didnt go through and that they attempted to contact party via phone and mail. Company illegally "auctions off property" without adequately contacting customer; including customer being present...
rented a small facility at Extra Space Storage on 1 Chestnut Street in Nashua, NH. Was told it was a $32.00 a mo rental. After approx 4 weeks I had not received a bill so I went on line to the website continuously for 3 days. There was no way to pay as it said I had no unit rented with them. On my way to the facility in person, I received a call from John stating my payment was late. I told him I...
Extra Space Self Storage acquired a storage facility, by the name of NJ Self Storage on Route 22 in Union, NJ. I used to rent the second largest unit at NJ Self Storage for 4 years and removed my property from the unit back in July 2012. I lost the key to the unit, which they provided for me and informed the previous company. After constant communications with one of the Reps., he assured me...
I had a storage unit with Extra Space Storage and was contacted before my account a even up. I a fan of online or paperless bills before you realizste your account is late and they are putting your things up for sale. They have been calling me 2 times a day and I'm not happy. If they had a payment plan it would help. I'm not working and they just don't care. They topped $60 lien fee...
Renters BEWARE...you may THINK you are storing your possessions in a safe and secure facility as this place advertises. Little do you know that these units are negligently constructed and allow RATS to infiltrate into you storage locker and destroy all of your belongings with urine and ***. My wife's wedding dress was destroyed, my daughters toys were destroyed, family pictures...yep, you...
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