I have a Expedia itinerary number 157753005931 I came to the hotel plaza mayor and they do not have rooms that I paid for, in your company I talked with about 5 different persons and they never solve my problem I spend money in phone calls for about 2 hours and you charge my $798.00 US DOLLARS for those rooms . Please give back my money because I...

• Credit card
• phone calls
• plaza mayor Cali

My family of 6 booked a package through Expedia to Florida. I took the travel insurance as my father has terminal cancer and I wanted to be able to come home if he took a turn for the worse. Well, that is exactly what happened so I called Expedia to redeem my insurance vouchers. The answer that I received is that I would have to buy 6 more tickets to get home and then file a claim! This would...

• Expedia customer service
• Travel insurance
• terminal cancer

Was booking a ; after I gave they quoted a total to be charged for my whole trip rather than the deposit. I realized I was not speaking to and told them absolutely not to put the charge through and I did not wish to proceed. I got off the phone, checked my account and they took the money anyway. I called the, back to ask...

• hotel reservation
• hotel reservations
• cc info

My family and I went on a trip that will be reimbursed by my future employer. we booked airfare and car rental combo in and printed out itinerary only. After our trip, when we submitted itinerary as a receipt and realized that what we really needed was a receipt so the nightmare began. You would think that such a reputable company saves all of your recent travel history...

• official receipt button
• car rental combo
• recent travel history

I seek for help from Expedia for re-booking of my flight. Expedia travel agents were giving me promises to call me back but never keep their promises. I had been calling them more than 10 times today but did not solve my problem at all! Secondly, Expedia travel agent was trying to make the flight decision for me and telling me lies that I have made the flight decides but actually I did not! The...

• Travel agency
• Expedia travel
• Expedia travel agents

I booked two return flights to the USA using Expedia. Then last week I was diagnosed with a very serious illness which will necessitate major surgery. The doctor told me to cancel my holiday as the surgery and the follow up treatment would take between 18 – 24 months and there was no way I would be fit to travel. Since then, my husband has been constantly on the phone to Expedia to have the...

• Customer service
• Expedia
• return flights

Absolutely horrible experience with the . This was the first time I have used expedia and will never use it again. I will also spread the word to everyone I know not to use them. I called the 800 # to make a reservation for Dayton TX, the rep said she had found me a 2 rooms available so I booked them….for Dayton TX. I get to the hotel and they don’t have a reservation...

• Customer service
• Hotel
• Room

Expedia agent promised complimentary transportation to and from the airport from our hotel but was not noted on the . There were 6 people booked altogether and we were promised free transportation. On the first call back, we were placed on eternal hold. Second call, we were promised that a will call us back. A supervisor finally did call us back...

• People
• Person
• Expedia Sucks

I am attorney attempting to help a fried with a flight credit that will not honor. I have been on the phone with them for 5 hours, yes, F-I-V-E HOURS!! I have been forced to re-tell the story time after time after time because every person says they are "transferring me to someone who can help" or "a supervisor", but they either immediately hang up on you or put on...

• Customer service
• Service
• Time

I booked a reservation at the Fairfield Inn and Suites on April 23, 2013 for that evening. I called at approximately 2:30 PM and made the reservation with a clerk at 1 – 866 460 7456. I obtained this phone number from the hotel’s website on my smartphone. Little did I know that this was .com, which made my reservation. Because we were traveling with our dog, I...

• Bed
• E-mail address
• Dog