Was trying to do a refi of an existing Everhome mortgage. I was current, never missed a payment. Everhome processed my paperwork, kept losing information sent, including copies of documents they had previously sent me but "couldn't find". Verbal quotes over the phone were never the same in writing, and when finally I went to another company, was told quite rudely,...

• Everhome mortgage
• finally I went
• Verbal quotes

I was awarded the House and Escrow. The EX gave up all rights, interest, and claim to the property, and escrow. They refused to take her name off the loan, so I sold my house. Now they refuse to take her name off of the final escrow refund check even though I sent them the Divorce Decree signed by a Judge. They said "The only way her name comes off the check is if she...

• Mortgage
• Fraud
• Escrow

Simple refi and wanted my ex-wife off of the title. They couldn't and still haven't done anything right. Sent out their own notary from FL to CA with different quit claim deed that I had already sent them for someone else in AZ. Had my ex come over signed off on another quit claim that I printed myself. A$$holes took her off the loan and took me off of the title. ...

• Everhome
• Quitclaim deed
• Grant deed

agent made a miss representation of income WAS 1 PAYMENT BEHIND and said no repayment plan due to income wrong figures computed finally got that straightened out now charging a 1600 dollar penalty for 1 month repayment plan these people are rip offs stay far away and use a lagit company need to be internaly investigated always remember big fish eat little fish as consumers they...

• Economics terminology
• American films
• Fish

Everhome Mortgage issued us a mortgage refund check on house sale when we moved to another state. The check was sent to the address of the SOLD house. It was forwarded twice to us and we deposited it on the 60th day after date of issue. What are the odds? Their checks are only good for 60 Days. Everhome refused payment because by the time it was electronically recorded as deposited it had...

• Customer service
• Bank
• Money

This mortgage company is entirely incompetent, and the service clerk that was assigned to my case lied. She originally asked me if I was interested in lowering my rate with the new federal program, which gave lower rates on existing mortgages. My mortgage is and was current, so I said go ahead and get me a lower rate. She then said I could do the app over the phone with her and left...

• U.S. state
• Mortgage
• Foreclosure

I had a hardship with my condo. I was doing a Short Sale. Submitted my paperwork, per their request. They said they didn't get it. I sent it again. They kept dragging their feet. I had a buyer in Nov 2012, offered cash, then they dragged their feet. Then they put me into Foreclosure. Then took me out of Foreclosure. Now, March 2013 they want more...

• Real estate

I have had many issues and problems in dealing with Everhome Mortgage in trying to get a home mortgage modification completed. The most basic problem is there Relationship Managers are worthless and their willingness to even hear your problem or get an answer to a question is zero. I have been at the process for almost a year and they seem to try and make it hard and much more...

• Need
• Management
• Mortgage

literally JUST found this website, and feel sick to my stomach when I read all the other consumer reviews. In 2011 our home was foreclosed on after a 2 year battle with Everhome, an attorney and having to file bankruptcy. EVERYTHING that people are saying on here about their collection practices are true. Everhome continued to raise the rate on our mortgage on a "fixed" mortgage until we...

• consumer reviews

It took me 20 calls in one day to try and get a fax sent over to my other lender of mine. All that my new lender needed was a verification of mortgage. I paid my $30 and it took me 20 calls with reps stating at different scenario. It will be sent in 10 days, it will be sent by the end of business day, we need a written letter, no verbal authorization is fine, Not one Rep knew how to...

• customer service experience