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Enterprise Car Rental is a privately owned company. The company operates numerous locations in the United States, the United Kingdom, Canada, Germany, Ireland, and Puerto Rico. Enterprise Car Rental i...s the top car rental company in the United States. The company is on the Forbes 500 Largest Companies list. Enterprise Car Rental focuses on those consumers who need to replace a car because of an accident or a theft. In 1990 the company started to include the airport market as well. In 2003, Failing Enterprise web site was launched by former Enterprise customer who was very angry with the company. Show more
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I rented a vehicle from Enterprise on Orangethorpe avenue in Fullerton California only due to my insurance covering a rental as my car was totaled by someone turning in front of my daughter. It was the other drivers fault and she received a ticket but we were still out a car. The day I rented the vehicle it was right before closing and they gave it to me with food in the back seat and a kids...
A rental car was in an accident and they have my name on the rental but a completely different persons DL number and information on the rental paperwork and yet I am getting letters from Enterprise Insurance wanting 5,000.00 for an accident that I have nothing to do with. They even found my insurance company and submitted it to them but my insurance says that there is no proof that I rented a...
I recently had to get a rental car so that I could get my car repaired after someone rear-ended me. Everything was (supposed to be) handled through that person's insurance; but needless to say, it was left up to me. After Enterprise telling me they couldn't provide me with a car when I needed one, they were late picking me up the next day. Which made me considerably late for work. Upon...
On Wednesday November 13th, I reserved a mini van with Enterprise to attend a funeral with my family in VA. That Thursday I went to the Danbury - Federal Road location to pay and make sure everything was prepared for my family for this trip. The manager at the location informed me of what I needed extra due to the fact that I was using my debit card. He told me to take care of everything on...
I rented a vehicle 2509 Ensley Birmingham AL. Before leaving I told Ms. Mitchell that there where some scrathes on the vehicle bumper, that were notated by her. When I returned the car she stated that car had a dent. The indentation was so small I really couldn't see it. The funny thing about it, the indentation was right above the stracthes I noticed before I drove off with the vehicle. I know...
Picked up rental car from Enterprise at John Wayne Airport in Orange County, CA. Drove down to the San Diego area to visit family. One morning it was raining. I attempt to use the wipers. Driver's side wiper doesn't move. It's completely disconnected. i call the number I was given. They tell me to call the local branch in Escondido. i called, and was told I could take it to the Chevrolet dealer...
I rented a car in Lake Charles, La. at the College Street office. I paid for the vehicle with my credit card and drove it for 2 days, returning it in pristine condition and with 3/4 tank of gas. However, when I returned the car, I was told that someone in corporate office has messed with the transaction, and I could not get a receipt for returning the car till 2 days later. As I was being told...
I rented a car for the weekend, I returned today just to hear Armando whom I met when I rented a car a couple of weeks ago, and told me I would be treated with respect .....really Armando, you claim there is hail damage on the roof of car that already had like 17000 miles, is not a brand new car, and I did not drive it on part of Illinois where there was a storm, and now you claim is hail damage...
I rent a car for the weekend, there was a sort of tornado in Illinois but not where I was, when I return the car, I was told the car was damage by hailing, I asked them to show me where the damage is ? and is absolutely nothing a litlle tiny indentation that could not been seen even with a magnified glass, OMG I can not believe this, they are trying to get this little almost nothing indentation...
After battling to be able to use a prepaid card to rent a car, we finally got a car. Then is when the trouble started. We had to talk to everyone there every day to get our car straightened out so we could keep renting, then they charged us all at once for the rental and promised that when we brought it back, we would get our security deposit. They took the entire amount of the rental all at...
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