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Ebay - Return shipping not reimbursed

  • by   Feb 13
  • Review #: 383912
CompanyEbay
Product / ServiceShoes - Online
Category Auctions and Internet Stores
Views16
Monetary Loss
$14
 

Purchases 2 pair of shoes advertised on eBay advertised as being 8N.The seller sent 8AAA and 8S.

The shoes were unwearable and I contacted the seller ApparelSave and was told to return the shoes. I asked for a prepaid shipping label and the company wouldn't do it so I paid to return the shoes. When I didn't get the refund I filed a complaint with ebay to get refund of original purchase price plus return shipping.

The original price was refunded but the seller refused to give a refund for the return shipping cost.Complained again to eBay and they closed case stating that original purchase price had been refunded. 3057e9c

 
 
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G. G.
Feb 24 
That's how the system works. eBay cannot force the seller to give the return shipping. It's good customer service if they do though. eBay buyer protection is for the purchase price pulse original shipping only. Either way both parties are out money. Even on the listing it will say "buyer pays return shipping".
Reply
secularhumanist secularhumanist
Feb 16  from Halifax, Nova Scotia
what do you mean by ¨unwearable¨?
you didn¨t like them or they were not as described
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