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Easterns Automotive Group is a second chance car dealer. Eastern Motors has about 19 years of experience and 97.1% customer satisfaction rating. Every vehicle sold by this company is checked according... to 110 Point Quality Certification. Easterns Automotive Group has 5 locations in Laurel, MD; Temple Hills, MD; Baltimore, MD; Hyattsville, MD and Manassas, VA. Company has dedicated customer service team, which is ready to help with after sales questions. There are over 1400 vehicles in stock and company offers 5 day exchange policy. Company deals with different makes of the car from Audi to Pontiac, with all models and types. Eastern Motors gets Carfax report on every vehicle. Show more
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At eastern motors, your job is not your credit. I went in with 6 months worth of pay stubs showing my income of over 4,000 dollars a month. I also had a trade-in. I was denied due to a charge-off on my credit. One year later, they called me back and asked if I was still in the market for a vehicle because the y had found a bank that would finance me. I was still leary from my first encounter with...
Bought a car that was a 2006 - that was clearly not inspected. The car would not start after I bought it and brought it. Later to find out 4 months later the car facts about the car they gave me was also biogas ! They said that the car had no prior accidents ,or body damage , found a crack on the rt side of my car that I had looked at and the whole rt back panel has putty. I went to the laurel...
I called Eastern Motors 7/11/13, around 3pm, in Temple Hills, Md. and asked for a manager by name. The young female person answered the phone, sounding rushed, and asked a question to which I asked for the manager and was hung up on. She picked up the phone and hung it up. She is very rude and I've had another similar incident trying to get through to someone at Easterns once before. I am sure...
A couple of weeks ago, I received a letter from Capitol One pre-approving me for a car loan through Eastern Motors; I decided to take chance and go look. The staff was friendly (so I thought) and they asked me questions about my situation which I thought they actually cared. I got to test drive a car, but not the one I wanted, but it was OK, they found the one I wanted at another store and was...
Eastern's on St. Barnabas Rd. sucks major a#$!!! I had to deal with these incompetent people who don't provide you with the appropriate information about vehicles, the process, or the financing because of credit issue. I expected to have to go through some extra *** because of that, so I didn't complain when I had to sit in the dealership until midnight waiting for them to finish my deal. Nor...
I've purchased 3 cars in 5 years a total of $60k spent at Easterns. I asked for a replacement tire for one that was overly worn. The lender "Vinny" stated he would not replace the tire and that I could leave if I wasn't happy. Basically he was willing to lose a $23k sale over a tire. The store manager approved a new tire. They gave my personal information to another lender who continues to...
I brought a car from Easters in July 2012, got the carfax report and it stated no accidents. Well after the 30 day warranty was over the headlights stopped working (this is a mercedes benz) I went to a mercedes auto shop and was told the car had been in an accident and it would cost $3000 to fix. Called easterns who told me to contact carfax for the buyback program and carfax and easterns said...
Bull *&%$ - your credit is your credit. Not to mention they boast about "one ownership" - yeah, the rental company and the hundreds of drivers that have driven that rental. YES - they mostly sell rental cars. Ever notice none or very few have sun roofs? So here's the deal - save our money and go somehwere where you at least know only a family of drivers (at most) have possibly been the...
My very first car! Felt like a dream walking into Easter Motors in Baltimore, MD on rt40 east.. I took all the money I had 5000 and they thought they could put me in any car they chose. I only wanted a 25,000 car but they continued to try to sale me a car for 35,000 I still don't understand how I got approved for so much. After i got the car I wanted it actually broke sown within 200 miles of me...
I went to Easterns from WV, just like another issue, when I get there the car I picked out online was not there. I called 20 minutes out from Easterns, they even still said they had the car. Ok, I get there the car I selected was not there, Strike one! So after screwing around with these unprofessionals they brought another vehicle, said we can get you in this one. I drive it, ask for the carfax,...
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