A couple of weeks ago, I received a letter from Capitol One pre-approving me for a car loan through Eastern Motors; I decided to take chance and go look. The staff was friendly (so I thought) and they asked me questions about my situation which I thought they actually cared. I got to test drive a car, but not the one I wanted, but it was OK, they found the one I wanted at another...

• Question
• Questions
• Mind

Eastern's on St. Barnabas Rd. sucks major a#$!!! I had to deal with these incompetent people who don't provide you with the appropriate information about vehicles, the process, or the financing because of credit issue. I expected to have to go through some extra *** because of that, so I didn't complain when I had to sit in the dealership until midnight waiting for them to...

• Debt
• Incompetence
• The Garage

I've purchased 3 cars in 5 years a total of $60k spent at Easterns. I asked for a replacement tire for one that was overly worn. The lender "Vinny" stated he would not replace the tire and that I could leave if I wasn't happy. Basically he was willing to lose a $23k sale over a tire. The store manager approved a new tire. They gave my personal information to another lender...

• Truck
• Automobile
• Tire

I brought a car from Easters in July 2012, got the carfax report and it stated no accidents. Well after the 30 day warranty was over the headlights stopped working (this is a mercedes benz) I went to a mercedes auto shop and was told the car had been in an accident and it would cost $3000 to fix. Called easterns who told me to contact carfax for the buyback program and...

Bull *&%$ - your credit is your credit. Not to mention they boast about "one ownership" - yeah, the rental company and the hundreds of drivers that have driven that rental. YES - they mostly sell rental cars. Ever notice none or very few have sun roofs? So here's the deal - save our money and go somehwere where you at least know only a family of drivers...

My very first car! Felt like a dream walking into Easter Motors in Baltimore, MD on rt40 east.. I took all the money I had 5000 and they thought they could put me in any car they chose. I only wanted a 25,000 car but they continued to try to sale me a car for 35,000 I still don't understand how I got approved for so much. After i got the car I wanted it...

I went to Easterns from WV, just like another issue, when I get there the car I picked out online was not there. I called 20 minutes out from Easterns, they even still said they had the car. Ok, I get there the car I selected was not there, Strike one! So after screwing around with these unprofessionals they brought another vehicle, said we can get you in this one. I drive it, ask for the...

I WAS READY TO PURCHASED A CAR.THE SALEMAN PRESSED ME TO PURCHASE SOMTHING.BUT I DIDNT.HE CALLED THE NEXT DAY..LIKE COME SEE THIS ONE,,THIS YOUR CAR.I LIKE IT HE SOLD ME. 2 WEEKS LATER THE CAR STARTED JURKIN&SLOWING DOWN BY ITSELF."LIKE" REALLY I WAS PATTING THE GAS AND THERE WAS NOOOO RPM'S.THEY TRYING TO TELL ME IT COMES FROM MY GAS CAP NOT BEING ON TIGHT.HUH RIGHT.THEY SENT...

Sure, my credit sucks because of a divorce. That's my problem, so I have to deal with 2nd chance lenders via Eastern Motors (in Maryland). They lied to me to get me in the dealership (200 miles round trip from my home), didn't have the car they said they did on-line. Wanted me to come back 3 days later to "pick out a car". Was told they couldn't discuss my...

so we went to the eastern's auto and redskins players show at redskin's park on sunday. we paid admission for two adults and three kids. the money was going to charity, so it felt a little better to shell out $50. i was going to see all of my favorite players. the ad in the paper and...