Dish network has terrible !!!I have a since one month ago.
After being on phone with useless so-call for more than three hours, they finally decide to send me a new receiver. started here. I was told for a three days ETA. After one week, did not receive anything.
I called them again, I was told "I, the customer gave the " The is that they send me the replacement remote before with the . I could not figure out how could they copy/paste the correct address to the !. I was suggested to contact UPS by myself (yes, ask the customer to correct their )". It turned out UPS has returned the receiver back to the dish network;.
However, Dish network told me that I have to called them again to ask them to redeliver it,. Correct, it is customer's mistake, so customer has to call again'. Called again two days later, I was told the receiver has been re-delivered". One week later, I still did not get it;.
So I called again, now I was told they have not get the original receiver back yet, and the keep saying it is all my, the customer's fault..
I asked to talk to her , she put me on hold for 15 minutes and transfer me to the !!!!This is ridiculous!!! 3152fed