I called last week and was quoted $387 "out the door" for a set of new Hancock tires. I took this morning off work and went to have my new tires installed. They wanted me to pay $429 to for the tires. When I asked about the $42 dollar difference the manager said the difference was because of the warranty that I was told came with the tires. I had all ready taken...

• extra charge
• new tires
• new Hancock tires

For a 16-year old girl, safety is my biggest priority when driving. I went into Discount Tire 3 weeks ago and purchased 4 brand new tires for my volkswagon convertible. The price wasn't bad, but all of the workers were what I would call VERY creepy. I don't know if they were trying to just be nice, but excessive compliments from men at least 15 years older than me are not what I want...

• Tire
• Automobile
• Truck

After purchasing tires in November 2012. I immediately completed the $70 debit card reward/rebate application. Yesterday April 16,2013 I received the VISA debit card. The card has an expiration of 03/13. I believe this is a planned intentional scam. I was happy with my tires but I will not do business with this scamming company again. After purchasing tires in November...

• Debit card
• Visa Debit
• Visa Electron

Took my car to local discount tire in Raleigh, NC to have the tires rotated and balanced. I had the same store install the rims/tires 8 months ago. Since the install I have added Xenon side skirts. They used floor jacks since it sits low. I had it done on 3-15-13. On 3-18-13 I was opening the back door to let my son out and saw the paint cracked. I went...

• Tire
• Talk radio
• Wheel

I witness two employees laughing about how they got customers to purchase items they did not need.. I plan to return to that center and video tape they tactics and post those videos on youtube for all concern consumers to see how an american company laugh as they take our hard earn cash... stay tune to channel 6 also...to think of our returning troops coming home...

• YouTube
• Returning
• Laughter

I had wheels installed to be informed that one (1) wheel was damaged out of box. I had to drive across town (18.8 miles) to another center (theirs) to get that wheel replaced. Low and behold the first center never gave me a wheel (lug lock) key. So here I read Mr. Halle story of his struggle to start this company but little does he knows or even cares to have a concern to ratify his company could...

• Customer service
• Wheel
• Customer

I have been a Discount Tire customer for over 20 years, and after today's experience, I WILL NEVER BUY FROM THEM AGAIN. I am diligent about keeping my tires rotated at suggested intervals. Don't miss a beat on this. So, I schedule an appointment to do this at Discount Tire. Show up for appointment, and employee comes outside to look at...

• Tire
• Tell
• Writing

I took my new 2012 Honda Pilot to Discount Tire to put some air in a low tire and after they inspected the tire with me watching, they found a nail in it. They said they would fix it for free. They assigned this job to a young person on their staff. They fixed it and I drove the car home. The next morning my husband noticed a dent in the car in the area of the...

• Wheel
• Tire
• Young

I Ordered four wheels and tires from Discount Tire. I went over this with the company for 3 weeks regarding what I needed and price. I finally committed to make the order, and they delivered the wrong offsets in which my freshly painted car will need the fenders rolled... They will not take them back because they were on the car for a total of 2 hours. NEVER driven,...

• Wheel
• American films
• Tire

ORDER TIRES ON LINE THEN THEY CALLED AND SAID COULD NOT HONOR PRICING - BUT COULD WORK A DEAL WITH ME FOR ABOUT $400.00 MORE THAN WHAT I ORDERED OFF THE INTERNET - CALLED CUSTOMER SERVICE (ONE OF THE RECORDED MESSAGES WAS WE WANT TO MAKE IT RIGHT)WHAT A JOKE - WILL NOT DEAL WITH THEM AGAIN - TALKED TO MAIN CUSTOMER SERVICE - SENT ME TO LOCAL CUSTOMER SERVICE REGIONAL REP. WE...

• Customer service
• Internet
• Sales