We bought their service on an impulse.Found it wasn't all it was cracked up to be.
Cancelled within 3 days. (At that time was offered a much more competetive rate but cancelled anyway.) Was then billed for 3 months. Called and got the charges reversed. Confirmed that it was cancelled and was assured it was.
Just found that we have been charged for the past 4 months. Was told that someone in the cancellation department "dropped the ball" was assured we are now cancelled.
Credit forthcoming but with no interest.There should be a penalty charge for them taking our money. 309d08d