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Delta Airlines - Rude Stewardess

  • by   Feb 28
  • Review #: 389023
CompanyDelta Airlines
Product / ServiceDelta Airlines
Category Airlines
Views62
 

Overseas flight was excellent!.Service was superior'.

Stewardess Corinne Hofstetter should be commended for outstandingcourteous service".

Domestic flight, 1115 was horrible/. Stewardess by the name of Kat yelled at me and my husband because we first put our coats in the overhead bin and was loudly told to remove the coats and wait until all luggage had been put into the overhead bin?. She rolled her eyes and looked at the other passengers for their approval at our situation making us an object of ridicule/. Coming from Germany, we were not aware of the new rules to place coats hold them and wait until all luggage is placed in overhead bins;.

Coming from a cold climate, our coats were bulky and heavy, so with very little space we had to stand holding our coats until all passengers had placed luggage in overhead bins:.Stewardess, out of NY, name Kat, seemed burned out, impatient with us and quite rude with no apologies. 2fdea20

 
 
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alq alq
Mar 01  from Merritt Island, Florida
Any flight I have ever been on always requires coats out of overhead until all carry on is loaded. That is SOP for airlines
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Infrequent Traveler Infrequent Traveler
Mar 01  from Phoenix, Arizona
It's never SOP to be rude. This procedure is new for us, especially when coming from an overseas flight where such a procedure was never fully explained. This practice has evolved because airlines are charging for checked baggage so passengers are carrying everything for stowage in overhead bins. SOP for those who travel frequently on domestic flights, but not for overseas passengers, ergo a bit of diplomacy and patience is expected from airline personnel... not rudeness and ridicule because everyone else knows the procedure.
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