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Delta Airlines is a major US airline founded in 1928 as Delta Air Service. Delta is a member of Sky Team Alliance. Its fleet size is about 500 aircraft and company's average fleet age is 13 years... old. Delta flies to 332 destinations in 57 different countries across 5 continents. Delta Airlines is the second largest airline in the world in terms of passengers carried. In 1991 the company merged with Pan American. Tagline of the company is: "Delta is ready when you are" and once Delta was "the official airline of Walt Disney World". It provides Sky Miles program for its frequent flyers awarding them with bonuses of free miles. In-flight entertainment includes audio and video. Show more
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Delta has announced a change to the frequent flyer upgrade certificate program to cut in half the number of certificates for top level Diamond flyers. Under the current program for Diamond/Plantinum I get 10 system wide upgrades to use for international flights. Under the new program I only get four certificates to use for international flights. Screwed by Delta. Beginning March 1, 2014,...
DELTA airlines screwed me over today. I booked a flight on Weds Nov. 20, for a one way trip from Florida to Los Angeles, and purchased the travel insurance, as a precaution. Today I needed to cancel that flight and obtain a refund because my husband was laid off and we can no longer afford this trip. We have 5 kids and are on a strict budget like most of America now days. I cancelled our flight...
Delta Airlines quite possibly may be the WORST airline ever. I booked a first class ticket using miles about a month ago. The only reason I booked a particular flight was because of the 1st class seat options. At that time, there were a considerable number of 1st class seats open. I checked in via mobile 24 hours before-no issues. Got thru security-still no issues. When I went to board the plane,...
We had numerous problems with our recent travels, We were first class on an international flight (which is printed on our tickets) and we were humiliated 2 separate times gaining entry to the Sky Clubs at JFK on our way to Jamaica and when we returned through St Paul Minn. This was after our missed flight and even asked the Supervisor if we would have a problem with the Sky Club here at MSP, she...
My 7 month pregnant wife and I flew from Chicago to Mexico on Nov 7, 2013, on Delta flight 8048. According to the Delta representative I spoke with on the phone, Delta messed up and rescheduled everyone on this flight to Nov 8 (without telling anyone, and even though the Nov 7 flight still flew). When we didn't show up for our Nov 8 flight in Chicago (since we were already in Mexico since Nov 7...
I was on delta flight 173 from JFK to manila sept 15 2013.The flight was delayed 4 hours,after landing in tokyo and then reboarding to manila , everything in the airport was closed.i asked for a glass of wine and the flight attendant said no and im begged her holding out my hands as praying.she came back with the head flight attendant so i asked her ( her name is renee) and she went postal ,told...
This complaint was met with the typical Bureaucratic talk around and no reconciliation whatsoever despite several emails back and forth with Delta's customer service department. I was basically told that they have the right to not allow anyone from boarding their planes for any reason. That is pretty sad after having to pay thousands of dollars for their services and then be denied access for...
Mr. Jason Hausner? October 6, 2013 Director, Customer Care Delta Air Lines? P.O. Box 20980? Atlanta, GA 30320-2980 RE: Delta Flight 1162, Friday, August 16 Dear Mr. Hausner, On Friday, August 16, 2013, my wife (Karen Salvatore) and I were booked on Flight 1162 from LAX to JFK. As we waited in the Terminal before boarding, there was a couple with two young toddlers and a single...
I purchased tickets for our family of 4 to SF (from Midwest) this coming December 2013 back in June 2013. I also made reservation for car, hotel, and other plans for this vacation. Delta have been changing our plan at least 2 times. First time, split us apart into different flight planes, second time shifted us to late arrival and earlier departure time (5 hours different). When we called to...
Delta Cargo mess. Sept 23 2013 I call Delta Cargo to ship 30 Adult Normal Female Ball Pythons to Chicago. They told me I had to be a verified shipper and told me how to apply so I did on line. October 7 2013 Still no response from Delt so I call the Delta Cargo #800 352 2746 Talked to a lady named Elliot who informed me that I did not have to be a verified shipper to ship Live harmless ...
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