Dell - Five Hours on Hold for Undelivered Product
- by Klandathu Jan 30
- Review #: 380245
| Company | Dell |
| Location | Houston, Texas |
| Category | Desktop computers |
| Views | 40 |
$60
I ordered a CD to restore my computer which wasn't restarting.It cost me a little over sixty dollars.
They sold it to me over the phone and sent me all the order information via email, along with a receipt for the order by mail.
However they never delivered the CD, and when I contacted them over the phone they lied to me repeatedly over the the course of some 5 hours or so during which I provided them mountains of unimpeachable evidence that they had sent me by mail and email.Eventually the refunded my order, but I caution anyone against purchasing from Dell in the future; if you have to deal with customer support for any reason you may have to clear at least a day from your calendar. 2f527fa
Jan 30 from Washington, District Of Columbia
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