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Davids Bridal - Horrible customer service/ horrible selections

  • by   Jan 31
  • Review #: 380559
CompanyDavids Bridal
Location Winnipeg, Manitoba
Category Customer Service
Views57
 

I had made an appointment with David's bridal for.Wednesday when I made the appointment over the phone they never asked specifics I said I was looking for bridesmaid dresses never did they ask what style or kind to see if it was worth my time coming in.

So I pick up my bridesmaids drive through rush hour traffic to get there and I explain the style and color, the sales person takes me to a rack tells me I can choose from this aisle and then sais only this little part of this aisle as the rest are all clearance dresses and you can't order from there, I had a few dresses I had seen on the websight I had shown her one dress they didn't carry the other one was discontinued and the other she couldn't find. she then walks away so I decide to look at my option of literally 5 dresses I pick a few to try on as we were there anyway. She comes back 4 minutes later and said there are no dresses here in the color or style I want. Um ok......

If these idiots would have asked me on the phone this all could have been avoided.I will never recommend this store to anyone. 38af695

 
 
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Anonymous Anonymous
Feb 06  from Mobile, Alabama
Most Bridal shops have swatches in shades with different types of fabric for you to choose from for a gown of your liking. Example: fabric for a couch, window dressing etc.. I also found out the hard way, what is said on David's online webpage is not accurate. As a consumer, I am glad we do have other choices to shop. David's Bridal does have a very poor rating in all aspects of their stores for reviews. You would think the Corporate office would be concerned, but I am sure their income is not affected, so as the old saying goes, 'no sweat off my back'. That makes it SOL for us because David's Bridal does not care. :( sigh
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anonymous anonymous
Jan 31  from Sioux Falls, South Dakota
Instead of waiting to be asked that information on the phone, you could have volunteered it.
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