I called Cox to see if there was a way to add additional call block numbers due to the continuous telecommunication companies which constntly calla every day.The cox support said to call the Do not Call Registry and I told him why did I not think of that and said I have put in over 30 complaints to the Do Not call Registry and they do not do anything.
He then just said there is nothing which can be done and basically said I was out of luck and gets into making fun of the situation and has justs constantly laughs!. I said I did not appreciate his attitude and he said that is too bad and laughs more/. I asked to speak to his supervisor and after laughing some more, he transfers me to a supervisor who was not his immediate supervisor?. After being transferred around, I finally talked to his supervisor and I requested she get him on the phone with us to discuss his problems which the supervisor refused".
I asked I wanted to know the outcome of her conversation she would have with the Rep and she said the customer is never told the outcome of any complaint|. I just said this is just typical as they will just slap the Rep's hand and tell him not to do it anymore as Cox will never take the word off a customer over a Cox employee even after listen inning to the tape:.
I told the supervisor the customer pays the bills and salaries at Cox and when Cox no longers has customers, maybe they will understand the vale of a customer..Once Cox loses a customer, they will never get that customer back and I guess Cox can afford to lose customers:.
I Will be looking at a new cable/Internet service!!!!!? 38aa80c