If you can spend the money to break down the other services, you can break down costs on CABLE. When I called I was told it was to save money. That sounds like BS to me. I think we deserve to know what we are paying for here as well as the other services. Not just one item, every thing. I've stuck with you all these years, are you really going to *** us off over this? ...

COX tries to lure you with their bundle. But it is all a big scam claiming that they lock your price for a year. A lot of lies. I compared my bill from a year ago (same service, same bundle, I made no changes) but my bill has increased by 10 dollars. I have been with COX for many years and comparing my bills that I got from them I noticed that every year the price goes up, even if you have the...

I am in the US Navy and I was on deployment for 9 months. My wife sent a check for $40 to cox before she flew back to her country because she's scared leaving by herself in the state. COX never agree that he received the check and begins to apply fees. My wife's English is bad so she could not do much about it. She tried to call many times COX but she never got helped. Whenever I got...

• Want
• Internet
• United States Congress

I was a Cox subscriber for over 3 years. When I first subscribed they hit me with short billing cycles stating they needed to get me paying a month in advance. In less than a month of service they sent me an arrears notice. So after nearly 3 1/2 years of internet (They had a monopoly in Mesa, Az) and several unexplained rate increases later, I called to cancel my subscription. By my notes it was...

• U.S. state
• Credit
• The Bill

Went to watch one of my favorite channels, Halogen, and guess what, NOT there anymore. I payed extra for Variety Pac so I could get 2 channels. BBC America and Halogen. Now they have taken away Halogen, no more "Destinations". All without even notifying of the change to my lineup. I decided to just cancel Variety Pac and was informed if I did that they would also have to cancel...

• I Decided
• Change
• Doctor Who

The wonderful world of upgrading with COX. I was having issues with my internet and cable TV. The tech informed that the cabling throughout my house was old and could not handle all the new communications. He suggested that I upgrade to RG6. Of course I have been paying for “wiring” for years now; only to find out they don’t cover internal cable. OK, I went to the expense...

• Coaxial cable
• Cable
• Wire

I have had Cox cable TV for just over three weeks. I have a DVR and in these three weeks I have had pixelation stalling pictures and voice (poor reception, They have had me reset the original box a number of times. ( feel like a repair man) and exchange the box for a "new" box. I have had this one for about a week and it was producing the same issues as the first one. ...

• Coaxial cable
• NBC
• Atlanta

In order to reverse the payment that got overpaid them, they want me to fax them my bank statement stating my bank paid them. On my bank statement it was cleared and meaning they have received my payment. Why do I need to fax them my statement for their ( Accounting Dept ) should have do their research for the overpayment that I just need to reverse it to my account? ...

• Credit card
• Bank statement
• Department store

Every time Eben you call Cox about the bill, sounds good on the phone, but when you get the bill is totally didn't go the way you thought. I'm sick and tie ofCox. They think that because there high speed is there bait. You know what? Dtv is 40mbps, that is ffast enough for gaming. AND CHEAPER. Cox, you WILL loose if you keep this up with your customers. Read your reviews about what customers...

• 2005 singles
• Good
• Supply chain management terms

So each time I move to a new residence I have to transfer my Cox service; however I get assigned a new email address and account number. Needless to say, it's a massive pain in the *** to update my new email address with friends along with a litany of other issues. This time I added telephone service to my move. My newest bill on my new account shows that there is a zero (0) balance forward...

• Want
• Money
• E-mail