HERE IS THE LETTER I WROTE AND SENT COSTCO on 1/1/2013 NO RESPONSE TO DATE?. THEY WONT RESPOND TO A COMPLAINT WHICH IS EXTREMELY CONCERNING!!!!!
Hi, my name is XXXXXXXX/. I was in your Costco in Melville, NY yesterday and my car was broken into!. They smashed my rear drivers side window (Brand New Ford Taurus 2013 with under 100 miles) and went into the rear pocket behind the drivers seat and stole her ipad,. She is extremely upset since they also stole a case she had on it that someone bought her for Christmas and is going to be hard to replace!.
I met with your security gaurd Frank who runs the security for the store and he was extremely nice but also very unhelpful?. I was parked 40 feet from the main entrance and there is a big (what looks like a hi-tek security camera up that he said Costco has fixed to only aim @ the front door/. I find this extremely hard to believe that Costco does not have security cameras in the lot and this seems to be a case of Costco not wanting to get involved.. In addition I want to add that 4 people came up to me while I was in the lot while my daughters were freezing and crying hysterical and told us there cars were also broken into in the lot within the last year.
Please help me.