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Consumer Cellular is a nationwide provider of cellular phones and services. Consumer Cellular was founded by John Marick and Greg Pryor in October 1995. The company started out with an emphasis on the... Pacific Northwest market. Coverage now includes all 50 US states. Consumer Cellular specializes in cell phone plans for seniors. The company was most recently profiled in The Oregonian's Silicon Forest blog. ReCellular refurbishes and resells the usable cell phones. Phones that no longer work are recycled according to strict environmental standards and the salvaged materials are used to make other products. Consumer Cellular plan includes several bundled services, such as Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling, Voicemail and International Direct Dial. Show more
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Had consumer cellular since June 2014. All of a sudden could not make outgoing calls. Called tech dept. said they had to fill out report and send it to AT&T and it would take 24 to 48 hours. After 3 days had to contact them and still no solution and more reports to fill out. Finally went on Internet and did research and found if I turned off 3G I could make outgoing calls. Contacted the tech...
I paid for a Samsung galaxy phone. when it arrived everything seemed o.k. but the phone wouldn't link up to any of my Bluetooth devices including a Samsung device. When I asked for a new phone to be sent out and we could swap and I would send back the device I had they would not. They said my phone bill of 22.00 dollars needed to be paid. What the *** does that have to do with the 160.00 dollars...
DO NOT USE CONSUMER CELLULAR. (That's the short version.) When I first called, I specifically asked, in several ways, whether the phone I wanted to buy would work on their network. (They only offer 6 phones, only two of which are Android, both of which are utter ***.) I was going to buy a GSM Unlocked Moto X, a phone that IS available on the AT&T network, which they use. The woman I spoke...
changed from tmobile, their customer service was horrible and the lies.. gave them up after about 16 years.. now with consumer--I have been without a phone now for 3 days.. can't get a hold of anyone-no one and no one seems to care. no a I am not 80 but, need a phone and where are they now??????????????????????? day 3 and having to email all I know.. I know a lot of people!! do they want the...
This morning I unplugged the charger and my phone went dead and I have not been able to use at all. Any suggestions? I don't like the word pissed!!! I loved my phone up until to date. So much better than my Jitterbug. Hope I can get it repaired quickly as many friends and family have my number on my Consumer Cellular Phone. firstname.lastname@example.org. Cellular phone number is 612 412 6851 Thank...
Educated or smart customer service with this company is non-existent. I talked to 4 customer service reps over the past 2 days that can only repeat off a script on how to fix my problem. My problem surely can not be that unique being that they tout having over 1 million customers. All of them supposedly stepped up the situation to a high-end support tech. I was initially told they are swamped...
I just spent 20 minutes on hold trying to cancel my service after spending 5-10 minutes a couple of days ago and sending an email to cancel with no response. The representative told me that 20 minutes is much shorter than with anyone else and that they have a lot (1MM) of customers justifying the long wait times, getting cut off and having no response to an email cancellation. Even though I...
after an issue between my credit card company and consumer cellular, consumer cellular shut off my phone service without ever attempting to contact me. i was never given a chance to address the issue before they shut off my service as a first line of action. then, i fixed the issues with the billing and asked them for the unlock codes for my phone so i could use it with a new carrier since i have...
Consumer Cellular placed a negative collection on my credit file, making it impossible to purchase a home or obtain credit. After a home invasion robbery, a Superior Court Judge in Yakima signed an order for a trap and trace with Consumer Cellular. I called Consumer Cellular and they told me they couldn't do anything as they had sold the account to a collection agency. I called the collection...
My husband change from ATT and to consumer cellular they offer the same service and is not true, we been having troubles and is a lie Aidee G Vigo Clewiston FL 33440 thank you very much the company needs to have to more responsibility with your word thank you for understand our problems with you services Keep your word provide what you describe t and promise to us very bad servicessssssssss...
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