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Consumer Cellular is a nationwide provider of cellular phones and services. Consumer Cellular was founded by John Marick and Greg Pryor in October 1995. The company started out with an emphasis on the... Pacific Northwest market. Coverage now includes all 50 US states. Consumer Cellular specializes in cell phone plans for seniors. The company was most recently profiled in The Oregonian's Silicon Forest blog. ReCellular refurbishes and resells the usable cell phones. Phones that no longer work are recycled according to strict environmental standards and the salvaged materials are used to make other products. Consumer Cellular plan includes several bundled services, such as Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling, Voicemail and International Direct Dial. Show more
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Consumer Cellular placed a negative collection on my credit file, making it impossible to purchase a home or obtain credit. After a home invasion robbery, a Superior Court Judge in Yakima signed an order for a trap and trace with Consumer Cellular. I called Consumer Cellular and they told me they couldn't do anything as they had sold the account to a collection agency. I called the collection...
My husband change from ATT and to consumer cellular they offer the same service and is not true, we been having troubles and is a lie Aidee G Vigo Clewiston FL 33440 thank you very much the company needs to have to more responsibility with your word thank you for understand our problems with you services Keep your word provide what you describe t and promise to us very bad servicessssssssss...
I have a phone with Consumer Cellular. In December of 2011 I called Consumer Cellular to order a phone for my parents who live in Michigan. I live in North Carolina. My folks need to have a phone and a number in their area code. So that is how I ordered it. Consumer Cellular messed up and sent a phone with a sim card number with a NC area code. I immediately called Consumer Cellular and...
i accidentally overpaid consumer cellular by tripple clicking the tab on the website because it wasnt responding, it was my fault. i know not to do this. i contacted my credit card co and they credited the overpayment back to me leaving the original payment in place. i verified this fix transaction on my credit card account and considered it to be corrected and payment had been made to consumer...
I had tried Consumer Cellular about 8 months ago. I had set up a 2 hour a month usage with them. I had gone over the time by about 12 minutes. The wanted to charge me 160.00. I had them agree to 90.00. I had set up a 4 hour a month usage with them. Their next bill was 190.00. I had called them to complain about the excessive billing. My usage was about 90 minutes well under the agreed time limit....
I've done my part and complained to everyone I can think of regarding this awful company and the way they ripped us off. I keep seeing more and more complaints and can't stress how important it is that everyone start complaining to AARP, BBB, AG, and local TV stations. If everyone raises as much *$%# as I did, maybe someone will take notice. Another thing is that they continue to try and sell us...
We decided to try Consumer Cellular because of the price. "You get what you pay for" is SO true. Calls are dropped, incoming calls don't ring in, you can't use it inside the house. Call customer service?--forget it. You have a wait time of at least 20-30 minutes. Our friends are getting angry because they can't get ahold of us and we have a 72 year old mother who can't get through in an...
I Purchased two I phones direct from CC. When I bought the phones I assumed that with texting you could send pictures. I was NOT told that you could not text pictures. When I called the customer service dept,I was told that I would have to use e mail. Why would I want to do that? I want to convenience of texting the picture. I was told they have not intention of correcting the situation. I...
I order a phone though Consumer Cellular recently and I plugged in the charger overnight and this morning I could get it to do anything do I shut it off and tried turning back on, no luck. I took the battery off and replace when I turned it on all I got was a colorful pattern nothing else. No matter what I do that's all I get. What can you do to solve this problem. I'm a senior citizen, do not...
Billed after service canceled because their records are screwed up. Unable to get them to confirm the correct status of the account. They just assume that they are right and do not seem to even consider that the problem is with them. They are now threatening to send me to collections without investigating any further. I'm now looking for other methods of communication to work with them to get...
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