Upgraded my service to any room dvr its has not worked its has been 7 weeks over 100 calls guess what still not working if you can get someone who speaks English or anyone who evens cares it would be amazing. I am paying for sevices I don't have can't get a credit until its fix which looks like never so tell me again about the comcast promise and commitment the comcast guarantee....

• comcast promise
• comcast guarantee
• room dvr

Not sure if anyone else has experienced this, but thought I would share and warn everyone of what happen to them if they should need a new modem: Hello Charmaine, I do not see that you have provided me with a telephone number for me to call. Please provide with that information so that I can speak with someone in regards to this issue. I attempted to use the "Chat session" last night and got...

• Comcast customer
• Comcast Customer Guarantee
• return label

I have a recurring problem with internet/HD services that seems to happen every 2-3 months and Crapcast refuses to fix. latest incedent: May 17th internet dropping off badly, called Crapcast and went thru their normal runaround...you know, the "do this do that reset this unplug that" routine..finally get a tech to come out the next day. Tech checks all inside connections,says there is nothing...

• drop offs
• hard line problem
• Tech checks

We have been trying for the last six months to have someone come out and bury the cable that is running from our house to down the street. We have put in over 6 work orders and everytime we call back someone has closed them. This is bad customer service we are paying our bill but can not get anyone to come out and do their job. It is excuse after excuse. I need them to...

• poor service
• bad customer service
• work orders

Internet down for over a week so far. No explanation, just mistaken guesses from customer service. Cable (limited basic) was only out for a short time (we can't have our advertising revenue interrupted now, can we?). All this after a promotional 'speed boost' that I didn't ask for and didn't need. Many dump on concast customer service, but I've had good exchanges with them...

• Customer service
• concast customer service
• apparent backup fallback plan

I just tried to watch the Braxton Family on demand. But after three years, they are no charging to watch this. Not to mention that in the last four months I have major issues that lasted at least one week, only for it to be determined it was equipment failure and they were not supposed to charge me the $40 fee for coming out and fixing their problem. But guess what. I got...

• Comcast adds more fees - April 201
• Comcast shouldn t charge more for
• Braxton Family

just two days ago got the comcast network point installed at my home, as soon as the technician left the network stopped! i haven't cancelled my brighthouse luckily yet so have access to internet, but it is a pain to deal with the customer care. if you get lucky to be connected with someone who actually speaks english, you realize they just know as much as you do...

• extra money
• scam rippoff
• comcast network point

this is one of the worst company in the Nation's Capitol Comcast is the highest bill in my apt. next to my food and car insurance. I've tried so many times to change my billing amount but, all I get is empty promises. I have no other choice because there they only provider in my complex Jetu Apt. if IT WASNT for my husband and child I work tell...

• worst company
• worst good look
• Capitol Comcast

my girlfriend and i have had comcast for a couple of years. we had cable and internet and decided to upgrade our service to include phone and premium channels because we were told it would actually be cheaper. also we ordered guerrero fight for pay per view on hd. one hour before the fight i tuned in to watch the preliminary fights on the undercard however the...

• dishonest business practice
• unfair comcast
• guerrero fight

Comcast has the most incompetent employees that I have ever dealt with. They can never get the bill correct. I have talked with over 9 people today including a Supervisor and they still cannot get it straight. We live in an apartment off campus that provides internet and cable in the monthly rent. But comcast insists on charging me for the internet. Now the...

• Sick of Comcast
• comcast insists
• free rate code