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City Furniture was established in 1971 by Kevin Koenig as Waterbed City. It is a major furniture store that offers home furnishings. The company offers a great selection of furniture of different size...s, colors, materials, etc. Customers can find items for dining rooms, living rooms, as wellas home theatres, wall units, and ready-to-assemble furniture. City Furniture provides the following collections of furniture Caneel, Drake, Eden, Granada, Hart, Laguna, Newport, Nikka, Regal, San Paolo and others. There is also a huge choice of mattresses and rugs, bar stools, restaurant furniture tables, folding banquet tables, stacking chairs, bench seating, hotel bedroom furniture, like chairs, desks, mirrors, bedside, tables, pictures, headboards and much more. At City Furniture one can opt for same day delivery service. Show more
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I purchased a sofa/dining room table from City Furniture. They stated that there is no assistance with pick of the furniture once its a show room display. I went to the store to retrieve the item, picked it up and the table toppled over, there was a sales man standing there and he stopped, looked and kept walking. There were numerous staff members standing around, no one even asked if we needed...
I have had by leather sectional for 2 months and it is already peeling.....Yes...Two months. The sales people there should be ashamed of themselves for selling us such ***..I even asked if it was fake leather..Oh no. Well I just filed my complaint. They should pay to have it reupholstered. The couch is so comfy but soon it will look like ***..I wish there was an a law firm that handled these...
we purchased several large items at City. One was a dining room table. It is only me and my husband and we use it once a year on Thanksgiving. It is only seen two thanksgiving day meals. There are all sorts of marks on it that are coming through the top They sent some goon who had no idea what he was looking for and he said some must have hammered on it. Do you know anyone that hammers on a...
Nov 2012 purchased 3 pieces of furniture, By Jan 2013 2 were broken. Called customer service and was sent the wrong part 2 times and this process spanned 5 months. Meantime my other piece of furniture breaks and they will do nothing except charge me another $50 for someone else to come out. Now we are 7 months into this and my dining set breaks again almost seriously injuring my daughter! No one...
On Nov 2011 we bought from City Furniture a Dinner table with 6 chairs and a China, almost $3.000 because was a new model, also we took the insurance against any damage to protect our investment (they say....). After 1 year the chairs are ripping apart and the table is ruined. It's completly scratched. One night we had a meeting using the table, that by the way is almost decorative because I have...
We were looking for a replacement for our 2 year old sectional that was falling apart on us (another story) and stopped by City Furniture to see what they had. We found a sectional (Mercer) that we liked but were concerned that the cushions on it seemed to be flattening out and losing some of their support. The salesman that was assisting us told us that it was due to it being a floor display and...
this is the first and also the last time that i purchased anything at CITY FURNITURE. i have bought three sets of the mattress there, but all are HORRIBLE. THE most expensive set is $800.00, and i cant sleep on it twenty days after. When the mattress was arrived, i saw its quality was not the same compare to what i saw at the store, and i called but the sale rep kept insisted they are the same....
Broken and damaged furniture is what they deliver!. Not only once but varios times. They charge high prices for low quality furniture and then it's broken or incomplete when it gets to your home. They sell a defective product so you have to buy the warranty; it's pathetic!. Costumer service is at best poor and non-helpful; not even the their sales reps want to deal with their our costumer...
I purchased a Sealy mattress from City Furniture in Hialeah. My mattress is defective. I called city furniture customer service, and they told me that I have to contact Sealy. I did and Sealy sent me a letter that I have to pay for a technician to inspect the mattress. I called City Furniture again and they said that they can't do anything, it have to be directly with the manufacture. The...
My husband (on his own) bought and had delivered a coffee table and end table.We returned to the store to "upgrade" and were told that once it is out the door it is yours..What a shame..They could have actually made more money..Other friends that have purchased from this same store "City Furniture Naples Fl", have had nothing but problems..What are they thinking..especially in an economy like the...
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