We had all of our windows and doors replaced. Wrong bathroom window was installed and had to be replaced. Wrong sidelites on front door delivered and took weeks to get the correct ones. When we did get them, they only sent one so had to wait for second. Shoddy install and had to have them come back out to fix. Scratch on large patio door glass and had it replaced. The...

We purchased windows amounting to $6931.30 two years ago from Champion Windows in Indianapolis two years ago. When trying to open a casement window over a week ago, I noticed that the handle to open the window was broken. I immediately called them to request service. I was told that someone would be calling me within two-three days to arrange an in home service...

• Windows
• Window
• Microsoft Windows

Contracted Champion to put a sun room on our patio take an inside wall out and transition from the living room into the new room . The site supervisor did nothing and the subs had to take my direction for guidance many who spoke no or little english so there were many errors Wrong swing on first door ordered concrete pad was 1/2" too high had to be ground...

• Windows 7
• Cleanliness
• Dust

last year I had 6 windows replaced in my home the year before I had 6 windows installed,my point is the first 6 went in great so thought great I'll have the same installer come back seeing he did a great job,one of the windows I had a bad drip cap so we talked about replacing it well it was missed and they never got around to it,so as the weather got warmer the missed drip cap...

My mother-in-law died in March of 2012. My wife is the executrix of the estate with her brother and my wife as the heirs of the estate. We began getting things repaired on a large sun room that my parents-in-law built under the estate. Orders for two windows allegedly still covered by the lifetime warranty were incomplete and one of the two windows took 8 months to get. They installed...

Since having our windows house-wide done by Champion, we have had to use the features of pull-down windows and such for ease of cleaning. Despite this lack of use, when we DO use the simple features such as moving the window up or down to allow for air circulation during nice days, we have have multiple problems with hardware breaking. They have had to come out twice,...

On 2/18/08, we contracted with Champion Windows of Columbus Ohio to build a sunroom additionon our home in Marysville OH. Construction was completed in late April 2008. Contacted Champion by phone and registered letter on 1/26/10 to report extensive cracking in the concrete pad that they poured in conjunction with the sunroom. The Champion Windows...

2 We had five windows replaced about eight years ago by Champion. During the original install, the workers tried to use pieces of mortar from the bricks to shim the windows. I complained and they tried to say it would be fine. I insisted they use wood shims and they complied. They were warrantied against failure for life. All five windows have failed and are foggy. One even has insects...

We ordered two large slider windows. The salesman said he would put a rush on it because our contractor was already starting the work on the room they were going in. It said on the contract 5-7 weeks. 7 weeks goes buy - still no windows! 8 weeks - again no windows! we tried to call and cancel and they threatened us with a law suit. They said they were "custom made" - baloney! They were...

After having his know nothing relative install my windows, with the wind blowing in his face in front of the newly installed windows, the manager denied having any responsibility for this. Manager even asked me if I would buy more windows OMG. When I said no, he refused to do anything about the problem. My old windows were better than the new expensive ones. I have been cold...