I called in to set up service with CenturyLink.Service rep offered a router as well as modem.
Told her I only needed modem, but I had a cutoff date with Time Warner, and needed their equipment prior to that date. Now I hear from them she flagged my account as having my own equipment. I checked my phone line and had no dial tone( don't have a land line). I never got their modem as promised, so I reupped with Time Warner.
After 30some days , I get a bill for services. OK, I called in...rep said well no wonder, we never sent you a modem. Told her just cancel everything since they never got my equipment by specified time. Now they are charging me $368.
for bills and early termination. They say its my fault for not calling to ask for my equipment again. GEEZ.
They credited the early termination for what I never got, but say I still owe for the month I never had access to.Now they will try to blemish my credit rating for what I don't owe...Avoid these crooks! 2f8e535