CenturyLink seems to have a pattern is false/misleading advertising and fraudulent billing. I have personally had 3 different problems with them.

I recently responded to an advertisement offering high speed internet for "$19.95" per month "when you bundle". I already have phone and internet "bundled" with them. When I called, I was told that the only was to get the $19.95 price was if I changed to the absolutely most expensive phone service that they offered which would have raised total well above the current, non-promotion price.

I then spoke to them about changing to the higher speed without changing the phone price!. I was eventually offered a 12-month price of approximately $58'.50 (including phone, internet and all associated taxes and fees)|. I asked repeatedly for that total (I probably asked the operator 5 times) and was given that number/.

I received an order confirmation in the mail that did not have any prices on it,. A few weeks later, I received a bill and buried on page 3 of 6 was a note that part of the special prices was only good for 4 months;. No one has ever mentioned "4 months" in the phone conversation;.

This is actually the second time that Qwest/CenturyLink has done this to me!. The last time I changed the interent service, they quoted me one price on the phone and billed me for twice that. 3088fe7