This is actually the second time I have had a problem with century link, in a year of being stuck with their home phone service. They have shut off my phones twice despite having security and health issues, and having made payment arrangements. The latest problem happened when I paid my bill with check by phone. I did so with one of their representatives because I did not want problems. The...

All i want to do is pay my bill but it is impossible to get anyone to even find my account let alone access it online...their website doesn't even take you where you want to go and nobody in custumer service can freakin help...I have never been more frustrated...i don't get a paper bill, i dont get an online bill, just a shut off when the bill isn't paid...they really need to get...

• custumer service
• different times

Century link is by far the worst ISP I've ever seen!!! My just powers off when ever it wants about 5-10 times a day maybe more an its been doing this for over 5 months I've called them if you get lucky enough to get a so called tech that speaks English an they say the same things every time reset the modem bla an the line is good on there...

• Century Link Services
• modem shuts off
• worst costumer service

My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which is printable) so there would be no confusion if the Century Link/ bundle seemed like a service she would prefer and there would be NO confusion about the costs. Robbin S. and I chatted on Century Link for some time. I...

• Century link
• internet service
• ten-digit wifi number

My name is Tim Williams. I recently moved. I live right outside Houston, Tx. My dosent work . I have called and called. Out of 6 repair tickets twice a tech actually showed up. They are up my . I cannot even have a stable connection at 1.5 Mbps, and I live 14000 ft. from the server. They have told me on the phone I...

• rip off
• poor service rude false advertisin
• Houston area

I have never been so frustrate while trying to use the internet in my life. if i wanted to oay for my internet to go out every 10 minutes i wouldnt have bothered getting it in the first place. Not one day goes by that your connection doesn't *** me over one way or another. Constantly going out at the most during my day. I want all of my monthly payments back due to your...

• inconvenient times
• cheap price
• monthly payments

One of our business lines went down and they finally got it back up and then started a on it. I whave been waiting for our contract to be up....finally is but now they are trying to tell me since i terminated a line ( I did not the line went down), that I am stuck with this shit company for another two years.....stay away from century link...worse company ever!!!!!!! ...

• Century link
• new contract
• business lines

I've had internet service since 2005 with century link and also have had issues with it ever since then, not getting the speed I pay for, slow as dial up. I have to call them every two or three months about this problem, after I call and they fix it, it works very good for a few days or so, then it's right back to dial up speed. A service tech called me and worked with me on the issue a...

• Century link
• service tech

Ever since I started with this company, I havent had full service....first its my modem, then its my line, i keep getting kicked offline, pile up crc errors, blah. The worst is that since I have DSL they have to call a different number cause they can't work on the line if im on the phone which the dsl comes thru. So they call my cell and they would keep me on the phone...

• blah blah
• blah blah blah
• different number cause

My bill was suppose to be less than what I was paying before by bundling with , that was on 9-11-2012 and been overcharged ever since, I have spent many hours on the phone and internet, each time they credit me and say my bill will be correct the next time, NOT! Now I'm still waiting on them to get back with me and the bill is due soon, I'm ready to sue them for...

• Direct TV
• fixed income
• tv that was on 9-11-2012 and been