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CenturyLink, Inc., previously - CenturyTel, Inc., is an integrated provider of communication services (across the United States). The company was renamed in 2010. CenturyLink was established in 1968,... providing its customers with local and long distance voice, direct mail services, high-speed Internet access, wholesale network access, video and other data transmission services, as well as security monitoring, business information services, etc. Customers can also enjoy leasing, selling, installing, and equipment maintaining and wiring opportunities. Collection services, database management are also available via its almost 1000 locations nationwide. At the present time, the company maintains more than 7.0 million telephone access lines. CenturyLink is listed in S&P500 and Fortune 500 magazines. Show more
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...from 300-1000... What the *** man, I paid for 20mbps and im literally watching it sit at 1mbps on speedtest.. Internet spikes up randomly and stays there for a good hour. Goes back down for a bit only to spike back up again. This happens daily, non-stop. Sometimes the internet just turns off, we are still connected to our WiFi, but it literally doesn't work. We lost half a day of internet...
This is a very brief write up for those who feel ripped by Century Link: 1. Look for "PUBLIC UTILITIES BOARD, IOWA" using Google search. 2. Click on "COMPLAINTS" section 3. File your complaint by a variety of methods with the PUB. 4. I recommend calling PUB by phone if urgent. 5. But I recommend writing a WRITTEN AND SIGNED COMPLAINT to the PUB by mail, a CERTIFIED MAIL is an option I recommend....
Centurylink offered a $50 gift card for signing up for autopay. I followed the guidelines but never received the voucher to claim the gift card. --------------- Make a title short yet informative. People scan titles and the first paragraphs of the reviews. They read only those reviews which caught their attention. Provide as much details as you can. Be specific. All mentioned facts help to...
Our plan was to get our daughter a cell phone for her biirthday. Rather than getting another number we decided to use our home number since few people ever called it. The day the port went thru our intenet was still working--but my dinner time they had turned it off. Called and Centurylink appologized and said they would have it back up shortly. Next morning still not working, called again and...
We used Century Link as our internet company for a year in Florida and everything was great. My husband and I moved to Bellevue, NE a month ago due to his job. We contacted Century Link and right away got internet installed a week later. The installer was not able to bury the line and ran the line around our neighbors yard with metal flag poles around it. He wasn't able to lay the line around our...
I've NEVER in my life had such lousy customer service from any company! I've had CONSTANT service interruption from the time I obtained service when the technician said my modem wouldn't work, so I had to "lease" theirs. Everything from the neighbor's baby monitor (different frequency) to our computers (4 in the house) is blamed for the problems. After 4 months of complaints they finally sent a...
CenturyLink has been calling me regularly for several years now trying to convince me to switch to their long distance phone service. Each time they call I tell them I have no land line and to please take me off their telemarketing call list. It is my experience with them that they will say anything, included using scare tactics and lies in order to make a sale. It is my opinion that they are...
I have had the misfortune of using Century Link for the past year and a half, mainly because (at the time) they were the only internet provider for my house. First, I never received the speeds promised. When it was first installed, I spent a good two months contacting them trying to get my sporadic internet fixed, which required three service calls. (On the good side, the repair people are very...
These crooks more then doubled my internet service from $49.99 a month for 20mgs internet to $115 when I called they were extremely rude and hung up on me twice after asking to speak to the manager the person put me on hold for half an hour then picked up the phone pretending to be the manager. All in all they said that the charged me all sorts of late fees and an activation fee. RUN PEOPLE TRUST...
I inquired about five years ago about CenturyLink internet service. The price they quoted was attractive so I agreed to have it installed. Having three teenagers in the house I did not cancel my other provider. I received my first bill before the installation was even complete. And the price was almost twice what I was quoted. When I called to complain then said yes a mistake was made and they...
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