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Central Security Group is a full security service which monitors security systems nationwide. The company has more than 30 year experience in providing security products. The main office of Central Security Group ... is located in Tulsa, Oklahoma. There they have UL Listed central station which helps to monitor accounts and provide customer service. The company can monitor most of the security systems brands. The company is staffed with well-qualified and highly trained installers, customer service representatives, service technicians and alarm dispatchers to ensure customerÃ¢â‚¬â„¢s protection and security. The customer service is available 24 hours a day 7 days a week. Show more
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My home was broken into last summer while the alarm system was on. This company’s monitoring system did not detect any burglarious activities in my home while the burglar(s) walked from room to room within range of the motion detector without trigging an alarm. I called the company and told that the signals from my house security system were normal on the day of burglary and that their monitoring...
The short of a long story. I put in two systems recommended by Central Security Group, my Grandmother and mine. My grandmother passed with a year left on contract and the house was sold so they would not let me out. I absorbed that into my contract. (1200 install for her house out of my pocket). My alarm had a problem, and Central Security called someone to house. The Tech advised me my smokes...
About a year ago moving into my new house at about 9pm a man shows up at my door wanting to talk about a security system. He's somewhat pushy, but friendly enough. He assures me that if I get they system "unlike other companies, you aren't locked into a very long contract". Well that was the hugest lie ever. Apparently I'm locked into a contract until October 31, 2015. I have to pay $50 a...
I greatly regret choosing Central Security Group over Protection One on sighing the contract last November. This March, we had a bad wire, so technician was sent in to fix. The technician located a bad wire on a window unit, he told me he didn't know why the wire went bad, but may be because the system was too old (16 years old). He replaced it with a wireless piece. I showed him the extended...
Central Security Group company came out and provided three wall monitoring units for my home. I say this because the units are very fragile. Two have fallen off the wall. They were also supposed to install motion sensors. They refuse to accept blame and to help me out. After several complaints of the alarm not working, they have cancelled my service but refuse to cancel my contract. Meaning, they...
The company will not let anyone out of their contracts. They trick you in to signing a 3 year contract and then at the end of the contract with no notice automatically sign you up for another 3 years. I have moved from this address not knowing I was going to sell my house in the middle of my contract, and now they tell me I'm stuck paying for 2 more years. This company are all scam artists....
I called after I sold my property. They said they would contact my realtor and get info to transfer remainder of the contract to the new owner. They were so nice and helpful like a wolf in sheeps clothing. This took place 1 month ago no calls have been placed to anyone accept AT&T TO disconnect cell service which saves them money. The system is wireless and has a designated line to call the...
I own a small business. We had a break-in and they cut all of the phone and security system lines. When I called for repairs, the lady said the tech would look at it and tell me how much it would cost, if anything. The tech comes out and just twists the wires back together which fies the inside alarm but says the phone connection was up to the phone company????? Then I receive a bill for the...
There auto renewal clause is a complete ripoff for the consumer. I called to cancel and they wanted it in writing and wouldn't let me out of the contract. This auto renewal should be illegal without advanced notice. I called to speak with there customer service department and they were adamant that i am obligated to pay the remainder of the contract. I would never recommend them to anyone because...
All, My advise don't sign any contract with them, I moved from a house to apartment, I asked them to transfer the service, they refused, so i should keep pay every month for 3 years for nothing, bad service, bad stuff, scammer. again don't use Central Security Group because they are bad.also I asked if I can pay the remaining for the equipments , they refused, so they never try to fix...
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