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Cbeyond - Perpetual Hold!

  • by   Jan 24
  • Review #: 378754
CompanyCbeyond
Location Denver, Colorado
Category Internet
Views70
Monetary Loss
$250
 

I've spent over 2 hours on hold, been hung up on twice, and still dont have the block of public ips active.The service request stated they were ready 2 weeks ago, and I just needed to call in to activate them.

Reached tech support first, transferred to service. Hung up on when transferred back to tech support. Called in to tech support, on hold for 30 minutes, transferred to service.

Hung up on...the cycle continues.I've never experienced such bad phone service.

Avoid having to call customer support at cbeyond...the best way is by not using the service! 30be6d8

 
 
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Cbeyond Cbeyond
Jan 25 
We are very sorry that you are experiencing these issues, we’d like to help. Please send us an email at resolution@cbeyond.net with your account information, and we will have a member of our Solution Center reach out to you as soon as possible. Thank you, Cbeyond.
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